iPad Pro 11-inch (M4) Display

Before You Begin

Warning

• Read Battery Safety and follow workspace and battery handling guidelines before you begin.

• Read Broken Glass Safety before you begin.

Caution

Turn off the device. The iPad must be turned off before beginning this repair. Failure to do so will result in damage to the display and other parts.

Important

• Read Heated Display Removal Fixture if you’re setting up the fixture for the first time.

• If you replace this part, it's recommended to run Repair Assistant in order to finish the repair. Repair Assistant will be available on the device after you’ve completed all reassembly steps.

Note: This procedure may show images of other models, but the procedure is the same. Ensure that you use the correct tools for the model you’re repairing.

Removal

Note: If you’ve already completed the removal steps, skip to reassembly.

Warning

Wearing heat-resistant gloves to perform this procedure is recommended.

1. Use the heated display removal fixture to heat the display adhesive. Refer to the Heated Display Removal Fixture Operating Manual for instructions. Then continue to step 2.

   • Caution

     • Don't turn the silver knob at the top of the heated display removal fixture.

     • Before inserting the heated display pocket into the heated display removal fixture, locate the TrueDepth camera. Then place blue painters tape over the camera lens and two other areas as shown. To avoid damage, use a shallow angle when cutting near the taped areas.

       

2. When a gap appears between the display and the enclosure as shown, insert the edge of the adhesive cutter into the gap.

   • Caution: To avoid damaging display flex cables and other parts, don’t cut to a depth greater than 3.5 mm past the edge of the display. The outer edge of the raised circle on the cutter marks this maximum depth.

     

   • Slowly run the adhesive cutter back and forth along the right side of the display. Stop when you feel resistance.

     • Caution: Don't lift the display with the cutter.

       

   • Slowly run the adhesive cutter back and forth along the top of the display between the suction cup and the TrueDepth camera. Stop when you feel resistance.

     

   • Run the adhesive cutter back and forth along the right side of the display. Then slowly cut around the corner.

     

   • Run the adhesive cutter back and forth along the top of the display to the left of the TrueDepth camera. Then slowly cut around the corner.

     

   • Slowly run the adhesive cutter back and forth along the left side of the display.

     • Caution: Hold the cutter at a shallow angle when cutting the area you marked with blue painters tape.

       

3. Insert an access card at the upper left corner as shown to prevent the display from resealing.

   • Important: Don't insert the access card past the black border of the display.

     

4. Slowly run the adhesive cutter back and forth around the lower left corner of the display.

   

   • Slowly run the adhesive cutter back and forth along the bottom of the display.

     • Caution: Hold the cutter at a shallow angle when cutting the area marked by the blue arrow.

       

5. Insert an access card at the lower right corner as shown to prevent the display from resealing.

   • Important: Don't insert the access card past the black border of the display.

     

6. Flip up the handle over the suction cup on the heated display removal fixture. Then gently slide the flat end of the black stick under the edge of the suction cup to release it from the display.

   • Caution: Don’t turn the knob to release the suction cup. Turning the knob may damage the flex cables.

   • Ensure that the suction cup is released. Then turn the black knob at the top of the heated display removal fixture counterclockwise to move the suction cup away from the display.

     

   • Press the eject button (1) on the side of the heated display removal fixture to release the heated display pocket. Slide the pocket out of the fixture (2).

     

   • Flip up the clamps on the left and bottom edges of the heated display pocket to release the iPad. Then push the button under the left side of the pocket to remove the iPad.

7. Place the iPad into the repair tray with the USB-C connector facing the cutout on the right side, as shown. Pull the tab on the left side of the repair tray to secure the iPad.

   

8. Remove the painters tape and access cards. Orient the repair tray with the TrueDepth camera towards you. Lifting the display slightly, rotate it counterclockwise just enough to access the microphone connector cowling screw, as shown.

   

9. Use a torque driver and the JCIS bit to remove the crosshead screw from the microphone connector cowling. Set aside the screw.

   

   • Slightly lift the microphone connector cowing and slide it to the right to remove it. Save the cowling for reassembly.

     

   • Lift the end of the microphone flex cable off the connector.

     

10. Insert the repair tray suction cups into the slots in the repair tray as shown.

    

11. Gently tilt up the display and adhere it to the suction cups by pressing on the sides of the display.

    • Caution

      • Don’t damage the flex cables as you tilt up the display.

      • Don’t press the back of the display to secure it to the suction cups. Pressing the back may affect functionality.

    • Warning: If the battery is dented, punctured, or otherwise damaged, stop the repair. You can find a service option at support.apple.com/repair.

      

12. Use a torque driver and the JCIS bit to remove the five crosshead screws from the display connectors cowling. Set aside the screws.

    

    • Remove the display connectors cowling and save it for reassembly.

      

    • Lift the end of the display flex cable off the connector.

      

    • Lift the end of the Multi-Touch flex cable off the connector.

      

    • Lift both ends of the display power flex cable off the connectors.

      

13. Hold the display by the edges. Pull the tabs on the suction cups to release them from the display. Remove the suction cups from the repair tray. Then set the display facedown on a clean, flat surface.

Reassembly

Important

Ensure that all adhesive is removed from the display and enclosure before applying new adhesive.

1. Place the enclosure in the repair tray. Use ESD-safe tweezers or the black stick to pick up the display adhesive. Then pull the adhesive at no more than a 45-degree angle to remove it. Repeat this process until all the adhesive is removed from the perimeter of the enclosure.

   • Caution: Avoid touching the TrueDepth camera.

     

   • Caution: Don't touch the ambient light sensors.

     

2. Thoroughly clean the perimeter of the enclosure with ethanol wipes or IPA wipes.

3. If you’re installing a replacement display, peel the protective liner from the top and underside of it and position the display facedown in the display adhesive alignment tray. Then skip to step 5. If you're reinstalling the existing display, continue to step 4.

4. Position the display facedown in the display adhesive alignment tray as shown. Use ESD-safe tweezers or the black stick to pick up the display adhesive from the edges of the display. Pull the adhesive at no more than a 45-degree angle to remove it. Repeat this process until all the adhesive is removed. Then thoroughly clean the edges of the display with ethanol wipes or IPA wipes.

   • Caution

     • Don’t touch any other part of the display glass with the ethanol wipes or IPA wipes. Ethanol and isopropyl alcohol may damage the display and affect image quality.

     • Don't use sharp tools to remove the adhesive from the display to avoid damage to the painted bezel.

5. Align the replacement display adhesive over the guide pins on the alignment tray. Grasp the tab on the bottom release liner. Then slowly pull the bottom release liner out from under the adhesive, using the guide pins to position the adhesive on the display.

   • Note: The replacement display adhesive has a top release liner, middle release liners, and a bottom release liner.

   • Important: Don't remove the top release liner yet.

   • Caution: After completing step 5, verify that the adhesive is positioned correctly on the display. If it isn't, repeat step 4 to remove the adhesive. Then repeat step 5 to install a new display adhesive. If the adhesive isn't aligned correctly, the display won't seal properly and functionality may be affected.

     

6. Use the black stick to adhere the display adhesive to the display. Move the flat end of the black stick around the edges of the display at least three times to ensure that the adhesive is adhered evenly.

   • Caution: Don’t touch the TrueDepth camera assembly while adhering the display adhesive.

     

7. Remove the top release liner.

   • Important: Don't remove the middle release liners located on the edges of the display.

     

8. Inspect the display adhesive to ensure that it's in the correct position and not damaged or wrinkled. If the adhesive is damaged, repeat step 4 to remove the adhesive. Then repeat steps 5 through 8 to install a new display adhesive.

9. Insert the suction cups into the repair tray.

   

10. Secure the display to the suction cups.

    • Caution: Don't press the back of the display to secure the display to the suction cups. Pressing the back of the display may affect functionality.

11. Press both ends of the display power flex cable to the connectors.

    

12. Press the end of the Multi-Touch flex cable to the connector.

    

13. Press the end of the display flex cable to the connector.

    

14. Position the display connectors cowling over the ends of the flex cables. Use the black torque driver and JCIS bit to install five new crosshead screws into the cowling.

    • One screw (452-05348) (upper right)

    • Four screws (452-10524) (lower left, lower right)

      

15. Peel the two middle release liners from the display.

    • Peel the first middle release liner clockwise, starting at the top left corner.

      

    • Peel the second middle release liner clockwise, starting at the top right corner.

      

16. Holding the raised edge of the display without touching the adhesive, pull the tabs on the suction cups to release the display. Remove the suction cups from the repair tray.

17. Continuing to hold the display, peel the last middle release liner counterclockwise, starting at the bottom right corner as shown.

    • Warning

      • If the battery is dented, punctured, or otherwise damaged, stop the repair. You can find a service option at support.apple.com/repair.

      • Inspect the enclosure for loose or extra screws and small parts, which can cause safety issues.

    • Caution: Avoid touching the TrueDepth camera and nearby parts.

      

18. Lower the display onto the enclosure.

19. Rotate the display slightly to access the microphone flex cable.

    

20. Press the end of the microphone flex cable to the connector.

    

21. Position the microphone connector cowling over the end of the microphone flex cable.

    

22. Use the black torque driver and JCIS bit to install one new crosshead screw (452-06581) into the microphone connector cowling.

    

23. Ensure that the display flex cable isn't trapped between the display and the enclosure. Then press all four corners of the display. Press along the edges of the display until it's flush with the enclosure.

    • Important: Feel the edges of the display for variations or gaps. If the display isn’t flush, repeat all removal steps and check the flex cables for damage. Then repeat reassembly steps 1 through 23.

      

24. Use the adhesive activation roller to adhere the display to the enclosure:

    • Hold the roller with both hands and position it on the edge of the display with part of the roller overhanging the enclosure as shown.

    • Press down the roller until the lines on the silver pins are aligned in the middle of the white band.

    • Caution: Don't exceed the pressure needed to reach the white band.

    • While keeping constant pressure, roll along the edge of the display 10 times back and forth. Then rotate the repair tray and repeat this step for the remaining three edges.

      

25. Enter Diagnostics Mode:

    • Ensure that the iPad is turned off.

    • Press and hold both the volume buttons.

    • While holding down the buttons, plug the iPad into a power adapter that's 20W or higher or directly to a computer that's both turned on and connected to power.

      • Note: Hubs, displays, or other indirect connections are not supported.

    • Release the buttons when the Apple logo appears.

Important

Depending on the part replaced, Repair Assistant may be available on the device to finish the repair. Learn how to initiate Repair Assistant.

Note: If you have not run Repair Assistant, the device’s parts and service history may show a part status of “finish repair,” and Apple Diagnostics for Self Service Repair may show a part status of “unknown.”