If you can't find your AppleCare plan

Learn what to do if you can't find your AppleCare plan for your Apple device.

When you purchase AppleCare coverage for your device, the plan is typically registered automatically. You can find your plan when you check coverage online, or on your device when you open Settings > General > AppleCare & Warranty.

If you can't find your AppleCare plan, consider the following situations.

Your recurring AppleCare plan might not be linked to your Apple Account

When you sign in to your Apple Account and purchase your AppleCare plan as a subscription from Apple, the subscription should automatically be associated with your Apple Account. You can see your AppleCare plan on your device in Settings > [your Apple Account] > Subscriptions, or online in your Apple Account subscriptions list.

If you are signed in to your Apple Account on your device and don't see your AppleCare plan, you might need to finish your AppleCare plan setup by linking your plan to your Apple Account. This might also include accepting terms and conditions for your Apple Account.

Finish setting up your AppleCare plan on your Apple device

  1. Open Settings > General > AppleCare & Warranty, and find your device

  2. Select the device listed that displays the message "Finish AppleCare+ Setup."

  3. Follow the on-device instructions to finish your AppleCare plan setup.

  4. Then, select "Link Plan to Your Apple Account" to link your plan.

Finish setting up your AppleCare plan online

Go to My Support to link your AppleCare plan to your Apple Account

Your recurring AppleCare plan might be linked to a different Apple Account

If your AppleCare plan was purchased using a different Apple Account, your plan might be linked to that account.

Sign in to that Apple Account to find the AppleCare plan

Your payment method was unable to be charged for your recurring AppleCare plan

If Apple is unable to charge your payment method on file for your recurring AppleCare plan payments, your coverage might be canceled. Before your plan is canceled, you can update the payment method for your AppleCare plan on your device. Learn how to change or update your Apple Account payment method

If your plan was canceled, you can check if your product is eligible for new AppleCare coverage.

If you still can't find your AppleCare plan for your device

If you still can't find your AppleCare plan, or if your plan is not able to be linked to your device, contact Apple Support for help.

The following details might be useful when you contact us:

  • The AppleCare agreement number. You can find this information online by signing in to your Apple Account and selecting your device.

  • The serial number of the device that the plan covers. Learn how to find the serial number of your Apple product.

  • The original sales receipt for your AppleCare plan and Apple device.

  • Your preferred Apple Account and the Apple Account your plan is linked to.

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