Apple Watch service pricing

Apple Watch service costs in New Zealand

The following prices apply if your Apple Watch needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.

If your Apple Watch issue is battery-related, see the Battery Service section.

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Apple Watch Series 4 (GPS) service pricing - New Zealand

Model Out-of-warranty service fee
Apple Watch Series 4 (GPS) Aluminum,
Apple Watch Series 4 Nike+ (GPS)
NZ$ 519

Apple Watch Series 3 (GPS) service pricing - New Zealand

Model Out-of-warranty service fee
Apple Watch Series 3 (GPS) Aluminum,
Apple Watch Series 3 Nike+ (GPS)
NZ$ 399

Apple Watch Series 1 & 2 service pricing (2nd generation) - New Zealand

Model

Out-of-warranty service fee

Apple Watch Series 1 (Aluminum)

NZ$ 339

Apple Watch Series 2 (Aluminum),
Apple Watch Nike+

NZ$ 399

Apple Watch Series 2 (Stainless Steel) NZ$ 429

Apple Watch Edition (White Ceramic)

NZ$ 1,379

Apple Watch service pricing (1st generation) - New Zealand

Model

Out-of-warranty service fee

Apple Watch Sport

NZ$ 339

Apple Watch

NZ$ 429

Apple Watch Edition

NZ$ 4,829

These prices are for service directly from Apple. Pricing and terms vary at other service providers. Prices are in New Zealand dollars and include GST. We'll add a NZ$ 25 shipping fee if we need to ship your Apple Watch for service. We’ll cover the shipping costs for your Apple Watch Edition. Your replacement Apple Watch will be new or equivalent to new. 

To learn more about these services, visit the Apple Watch service page.

Learn more about Apple Watch service

Accidental damage/screen damage

Accidental damage isn't covered by Apple’s Limited Warranty.  Apple’s warranty is in addition to your existing consumer law rights.

If your Apple Watch screen gets damaged, you have the option to replace your Apple Watch for a fee. If you have AppleCare+, it includes coverage for up to two incidents of accidental damage, including screen damage. Each incident has a service fee, as shown below in the AppleCare+ service fee section.

If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above.

Battery service - New Zealand

Apple’s Limited Warranty covers batteries that fail due to workmanship and material.  If we find that your battery is defective and is covered by warranty, consumer law, or AppleCare+, then there’s no fee. Apple’s warranty and AC+ are in addition to your existing consumer law rights.

Our warranty doesn’t apply to batteries that get consumed from normal use. If your battery was consumed by normal use, you may be able to replace your Apple Watch for a battery service fee, as shown below. 

If you bought AppleCare+ for Apple Watch, it includes replacement coverage for consumed batteries at no additional charge if your battery can hold only 80 percent or less of its original capacity.

Battery service In-warranty or
with AppleCare+
Battery service fee 
(out of warranty)
All eligible Watch models NZ$ 0 NZ$ 135

These prices are for service directly from Apple. Pricing and terms vary at other service providers. Prices are in New Zealand dollars and include GST. We'll add a NZ$ 25 shipping fee if we need to ship your Apple Watch for service. We’ll cover the shipping costs for your Apple Watch Edition. Your replacement Apple Watch will be new or equivalent to new.

AppleCare+ service fee

If you have AppleCare+ for Apple Watch and use an incident of accidental damage, you'll pay a service fee to replace your product, as shown below. AppleCare+ incidents can be used for screen damage.

Model AppleCare+ service fee
Apple Watch and Apple Nike+ NZ$ 119
Apple Watch Hermès,
Apple Watch Edition
NZ$ 139

Prices are in New Zealand dollars and include GST.

Learn more about AppleCare+
See the Apple Watch service page for more details

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare+ plan.

See the Apple Watch Express Replacement Service page

More information

Check the status of your Apple Watch repair

Get more details from the Apple Watch Service Answer Center

Learn more about the Apple-certified repair difference

Contact Apple Support

Warranty and legal

Read the Apple Limited Warranty

Update your proof-of-purchase

Learn more about consumer law

Check your warranty status