Apple Watch service pricing

Apple Watch service costs in New Zealand

The following prices apply if your Apple Watch needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.

If your Apple Watch issue is battery-related, see the Battery Service section.

We'll inspect your product to determine the final service fee.

Start a service request
Identify your Apple Watch model

Apple Watch SE service pricing - New Zealand

Model Out-of-warranty fee
Apple Watch SE (GPS) Aluminum
NZ$ 379
Apple Watch Nike SE (GPS) NZ$ 379
Apple Watch SE (GPS + Cellular) (Aluminum) NZ$ 439
Apple Watch Nike SE (GPS + Cellular) NZ$ 439

Apple Watch Series 6 service pricing - New Zealand

Model Out-of-warranty fee
Apple Watch Series 6 (GPS) Aluminum
NZ$ 529
Apple Watch Nike Series 6 (GPS) 
NZ$ 529
Apple Watch Series 6 (GPS + Cellular) (Aluminum) NZ$ 615
Apple Watch Nike Series 6 (GPS + Cellular) 
NZ$ 615
Apple Watch Series 6 (GPS + Cellular) (Stainless Steel)  NZ$ 705
Apple Watch Hermès Series 6 (GPS + Cellular) NZ$ 705

Apple Watch Series 5 (GPS) service pricing - New Zealand

Model Out-of-warranty service fee
Apple Watch Series 5 (GPS) Aluminum
NZ$ 529
Apple Watch Nike Series 5 (GPS) NZ$ 529

Apple Watch Series 4 (GPS) service pricing - New Zealand

Model Out-of-warranty service fee
Apple Watch Series 4 (GPS) Aluminum
NZ$ 529
Apple Watch Nike+ Series 4 (GPS) NZ$ 529

Apple Watch Series 3 (GPS) service pricing - New Zealand

Model Out-of-warranty service fee
Apple Watch Series 3 (GPS) Aluminum
NZ$ 279
Apple Watch Nike Series 3 (GPS) NZ$ 279

Apple Watch Series 1 & 2 service pricing (2nd generation) - New Zealand

Model Out-of-warranty service fee
Apple Watch Series 1 (Aluminum) NZ$ 339
Apple Watch Series 2 (Aluminum)
NZ$ 399
Apple Watch Nike+ NZ$ 399
Apple Watch Series 2 (Stainless Steel) NZ$ 439
Apple Watch Edition (White Ceramic) NZ$ 1,429

Apple Watch service pricing (1st generation) - New Zealand

Model Out-of-warranty service fee
Apple Watch Sport NZ$ 339
Apple Watch NZ$ 439
Apple Watch Edition NZ$ 4,829

These prices are for service directly from Apple. Pricing and terms vary at other service providers. Prices are in New Zealand dollars and include GST. We'll add a NZ$ 25 shipping fee if we need to ship your Apple Watch for service. We’ll cover the shipping costs for your Apple Watch Edition. Your replacement Apple Watch will be new or equivalent to new. 

To learn more about these services, visit the Apple Watch service page.

Learn more about Apple Watch service

Accidental damage/screen damage

Accidental damage isn’t covered by Apple Warranty. The out-of-warranty cost to replace an Apple Watch with an accidentally damaged screen depends on your Apple Watch model. If your screen cracks due to a manufacturing issue, it’s covered by the Apple warranty and consumer law.

If you have AppleCare+, it includes accidental damage protection. Coverage does not include cosmetic damage, such as scratches. Each incident has a service fee. AppleCare+ incidents can be used for screen damage.

If you don’t have AppleCare+, you’ll pay an out-of-warranty fee. Ask your service provider for an estimate.

Battery service - New Zealand

If your battery has a manufacturing issue that's covered by the Apple Limited Warranty, AppleCare+, or consumer law, we'll service your Apple Watch at no additional cost. Our warranty doesn’t cover batteries that wear down from normal use. We offer out-of-warranty battery service for a fee. 

If your Apple Watch battery holds less than 80 percent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. We might need to test your product to find the cause of your battery issue. 

These prices are for service directly from Apple. Pricing and terms vary at other service providers.

Battery service In-warranty or
with AppleCare+
Battery service fee 
(out of warranty)
All eligible Watch models NZ$ 0 NZ$ 139

Prices are in New Zealand dollars and include GST. We'll add a NZ$ 25 shipping fee if we need to ship your Apple Watch for service. We’ll cover the shipping costs for your Apple Watch Edition. Your replacement Apple Watch will be new or equivalent to new.

AppleCare+ service fee

If you have AppleCare+ for Apple Watch and use an incident of accidental damage, you'll pay a service fee to replace your product, as shown below. AppleCare+ incidents can be used for screen damage.

Model AppleCare+ service fee
Apple Watch and Apple Nike+ NZ$ 119
Apple Watch Hermès,
Apple Watch Edition
 NZ$ 139

Prices are in New Zealand dollars and include GST.

Learn more about AppleCare+
See the Apple Watch service page for more details

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare+ plan.

See the Apple Watch Express Replacement Service page

More information

Check the status of your Apple Watch repair

Get more details from the Apple Watch Service Answer Center

Learn more about the Apple-certified repair difference

Contact Apple Support

Warranty and legal

Read the Apple Limited Warranty

Update your proof-of-purchase

Learn more about consumer law

Check your warranty status

Read the Apple privacy policy