Apple Watch service pricing

Learn more about Apple Watch service pricing.

The following prices are for Apple service. Pricing and terms vary at other service providers. Prices are in New Zealand dollars and include GST. We'll add a NZ$ 25 shipping fee if we need to ship your Apple Watch for service. We’ll cover the shipping costs for your Apple Watch Edition. If your Watch service is covered by AppleCare+ or consumer law, there’s no shipping fee.

Your Apple Watch service might be covered by warranty, consumer law, or AppleCare+. We'll inspect your product to determine the final service fee.

Check your coverage
Identify your Apple Watch model
See Apple Repair Terms and Conditions

Apple Watch Series 3 (GPS) service pricing - New Zealand

Model Out-of-warranty battery service Out-of-warranty service fee
Apple Watch Series 3 (GPS) NZ$ 129 NZ$ 369
Apple Watch Series 3 Nike+ (GPS) NZ$ 129 NZ$ 369

Apple Watch Series 1 & 2 service pricing (2nd generation) - New Zealand

Model

Out-of-warranty battery service

Out-of-warranty service fee

Apple Watch Series 1 (Aluminum)

NZ$ 129

NZ$ 319

Apple Watch Series 2 (Aluminum)

NZ$ 129

NZ$ 369

Apple Watch Nike+

NZ$ 129

NZ$ 369

Apple Watch Series 2 (Stainless Steel) NZ$ 129 NZ$ 399

Apple Watch Edition (White Ceramic)

NZ$ 129

NZ$ 1,299

Apple Watch service pricing (1st generation) - New Zealand

Model

Out-of-warranty battery service

Out-of-warranty service fee

Apple Watch Sport

NZ$ 129

NZ$ 319

Apple Watch

NZ$ 129

NZ$ 399

Apple Watch Edition

NZ$ 129

NZ$ 4,549

Your replacement Apple Watch will be new or equivalent to new. If your original Apple Watch was damaged by accident or abuse, service might not be available. 

To learn more about these services, visit the Apple Watch service page.

Learn more about Apple Watch service

Screen damage

If your Apple Watch screen breaks accidentally, you might have the option to replace your Apple Watch for an out-of-warranty fee. The Apple warranty doesn’t cover damage caused by accident or abuse.

If you have AppleCare+, it includes up to two incidents of accidental damage, each with a service fee. You can use each incident for screen damage.

Battery service

Your Apple Watch battery service might be covered by your warranty, AppleCare+, or consumer law. Otherwise, we offer out-of-warranty battery service.

Other services

Your Apple Watch might be eligible for other out-of-warranty services. If it was severely damaged in an accident or it’s inoperable as a result of unauthorized modifications, it’s not eligible. We might be able to replace your Apple Watch for the replacement value instead.

AppleCare+

If you have AppleCare+ and use an incident of accidental damage, you'll pay a service fee.

Find your AppleCare+ service fee
See the Apple Watch service page for more details

Express Replacement Service

Express Replacement Service is available exclusively through AppleCare+.

See the Apple Watch Express Replacement Service page for more details
Learn more about Apple Watch service

Apple Watch Series 3 Express Replacement Service pricing

Model Out-of-warranty service fee Late fee Replacement value
Apple Watch Series 3 (GPS) 38mm NZ$ 369  NZ$ 80 NZ$ 529
Apple Watch Series 3 (GPS) 42mm NZ$ 369 NZ$ 105 NZ$ 579
Apple Watch Series 3 Nike+ (GPS) 38mm NZ$ 369 NZ$ 80 NZ$ 529
Apple Watch Series 3 Nike+ (GPS) 42mm NZ$ 369 NZ$ 105 NZ$ 579

Apple Watch Series 1 & 2 Express Replacement Service pricing (2nd generation)

Model

Out-of-warranty service fee

Late fee

Replacement value

AppleWatch Series 1 (Aluminum)
38mm
NZ$ 319 NZ$ 40 NZ$ 399
AppleWatch Series 1 (Aluminum)
42mm
NZ$ 319 NZ$ 65 NZ$ 449
Apple Watch Series 2 (Aluminum)
38mm
NZ$ 369 NZ$ 50 NZ$ 469
Apple Watch Series 2 (Aluminum)
42mm
NZ$ 369 NZ$ 75 NZ$ 519
Apple Watch Nike+
38mm
NZ$ 369 NZ$ 50 NZ$ 469
Apple Watch Nike+
42mm
NZ$ 369 NZ$ 75 NZ$ 519
Apple Watch Series 2 (Stainless Steel)
38mm
NZ$ 399 NZ$ 200 NZ$ 799
Apple Watch Series 2 (Stainless Steel)
42mm
NZ$ 399 NZ$ 240 NZ$ 879
Apple Watch Edition (White Ceramic)
38mm
NZ$ 1,299 NZ$ 315 NZ$ 1,929
Apple Watch Edition (White Ceramic)
42mm
NZ$ 1,299 NZ$ 355 NZ$ 2,009

Apple Watch Express Replacement Service pricing (1st generation)

Model

Out-of-warranty service fee

Late fee

Replacement value

Apple Watch Sport
38mm

NZ$ 319

NZ$ 0

NZ$ 319

Apple Watch Sport
42mm

NZ$ 319

NZ$ 40

NZ$ 399

Apple Watch
38mm

NZ$ 399

NZ$ 170

NZ$ 739

Apple Watch
42mm

NZ$ 399

NZ$ 210

NZ$ 819

Apple Watch Edition
38mm

NZ$ 4,549

NZ$ 4,725.50

NZ$ 14,000

Apple Watch Edition
42mm

NZ$ 4,549

NZ$ 6,475.50

NZ$ 17,500