iPod shuffle Support
All the topics, resources, and contact options you need for iPod shuffle.
Featured topics
Sync your iPod shuffle with iTunes using USB
Learn how to sync your device with iTunes on your computer.
Sync with iTunes using USB
If iTunes doesn't recognize your iPod
Find out what to do if iTunes doesn’t recognize your iPod shuffle when you connect it to your computer.
Learn what to do if your iPod isn’t recognized
Check the status light and battery charge on your iPod shuffle
When you turn on your iPod shuffle, you can check its status light for the approximate battery charge and other information.
Learn about the status light
How to force restart your iPod shuffle
If your iPod shuffle doesn't respond when you press the buttons, you can force restart your device.
Reset your iPodSearch for more topics
Resources
User GuideLearn how to use all the features that come with your iPod shuffle.
See the iPod shuffle User Guide
Tech SpecsFind all the technical specifications for your specific iPod shuffle model.
See iPod shuffle Tech Specs
Repair optionsLearn more about iPod shuffle service options, warranty, and pricing.
See repair information
iPod shuffle Community
Contact Apple Support
Help me with iPod shuffle
Answer a few questions and we’ll recommend a solution for you.