iPhone service pricing

Learn more about iPhone service pricing.

The following prices are for Apple mail-in repair service. Pricing and terms will vary at other service providers. All prices are in New Zealand dollars and include GST and a shipping fee of NZ$ 25. The shipping fee applies if we need to ship your iPhone. We'll test your product to determine the final service fee.

Service is available for most issues. We'll let you know if we can repair your iPhone and tell you which service it needs. 

Your iPhone service might be covered by warranty, consumer law, or AppleCare+.

Check your coverage
Identify your iPhone model
See Apple Repair Terms and Conditions

Apple iPhone service pricing - New Zealand

Model Screen Repair Battery service Out-of-warranty service fee
iPhone 7 Plus NZ$ 254

NZ$ 139

NZ$ 574

iPhone 7 NZ$ 234

NZ$ 139

NZ$ 524

iPhone 6s Plus NZ$ 254

NZ$ 139

NZ$ 544

iPhone 6s NZ$ 234

NZ$ 139

NZ$ 504

iPhone 6 Plus NZ$ 254

NZ$ 139

NZ$ 544

iPhone 6 NZ$ 234

NZ$ 139

NZ$ 504

iPhone SE NZ$ 234 NZ$ 139 NZ$ 454
iPhone 5s NZ$ 234

NZ$ 139

NZ$ 454

iPhone 5c NZ$ 234

NZ$ 139

NZ$ 454

iPhone 5 NZ$ 234

NZ$ 139

NZ$ 454

iPhone 4s See out-of-warranty
service fee

NZ$ 139

NZ$ 344

These prices are for mail-in service directly through Apple. If you get a replacement iPhone, it will be new or equivalent to new. If your original iPhone was damaged by accident or abuse, service might not be available. 

To learn more about these services, visit the iPhone service page.

Learn more about iPhone service

Battery service

Your iPhone battery service might be covered by your warranty, an AppleCare plan, or consumer law. Otherwise, we offer out-of-warranty battery service.

Other services

Your iPhone might be eligible for other out-of-warranty services if it’s repairable. If it was severely damaged in an accident or it’s inoperable after unauthorized modifications, it’s not eligible. You might be able to use an incident of accidental damage if you have AppleCare+.

AppleCare+

If you have AppleCare+ and use an incident of accidental damage, you'll pay a service fee.

Find your AppleCare+ service fee
See the iPhone service page for more details

Screen repair

After we receive your iPhone, we’ll test it. If your iPhone has no damage other than the screen, we'll charge only the screen repair service fee. The Apple warranty doesn’t cover screen damage. If you have AppleCare+, you can use one of the accidental damage incidents for the repair.

Learn more about AppleCare+ for iPhone

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare plan. 

See the iPhone Express Replacement Service page for more details
Learn more about iPhone service

iPhone model Out-of-warranty fee Late fee Replacement value
iPhone 7 Plus  
32GB

NZ$ 574

NZ$ 440

NZ$ 1,429

128GB

NZ$ 574

NZ$ 540

NZ$ 1,629

256GB

NZ$ 574

NZ$ 640

NZ$ 1,829

iPhone 7  
32GB

NZ$ 524

NZ$ 350

NZ$ 1,199

128GB

NZ$ 524

NZ$ 450

NZ$ 1,399

256GB

NZ$ 524

NZ$ 550

NZ$ 1,599

iPhone 6s Plus  
16GB

NZ$ 544

NZ$ 320

NZ$ 1,159

32GB

NZ$ 544

NZ$ 340

NZ$ 1,199

64GB

NZ$ 544

NZ$ 390

NZ$ 1,299

128GB

NZ$ 544

NZ$ 440

NZ$ 1,399

iPhone 6s  
16GB

NZ$ 504

NZ$ 245

NZ$ 969

32GB

NZ$ 504

NZ$ 260

NZ$ 999

64GB

NZ$ 504

NZ$ 310

NZ$ 1,099

128GB

NZ$ 504

NZ$ 360

NZ$ 1,199

iPhone 6 Plus  
16GB

NZ$ 544

NZ$ 240

NZ$ 999

64GB

NZ$ 544

NZ$ 290

NZ$ 1,099

128GB

NZ$ 544

NZ$ 540

NZ$ 1,599

iPhone 6  

16 GB

NZ$ 504

NZ$ 165

NZ$ 809

64 GB

NZ$ 504

NZ$ 215

NZ$ 909

128 GB

NZ$ 504

NZ$ 460

NZ$ 1,399

iPhone SE  
16 GB NZ$ 454 NZ$ 160 NZ$ 749
64 GB NZ$ 454 NZ$ 210 NZ$ 849
iPhone 5s  

16 GB

NZ$ 454

NZ$ 110

NZ$ 649

32 GB

NZ$ 454

NZ$ 160

NZ$ 749

64 GB

NZ$ 454

NZ$ 460

NZ$ 1,349

iPhone 5c  

8 GB

NZ$ 454

NZ$ 95

NZ$ 619

16 GB

NZ$ 454

NZ$ 235

NZ$ 899

32 GB

NZ$ 454

NZ$ 310

NZ$ 1,049

iPhone 5

 

16 GB

NZ$ 454

NZ$ 235

NZ$ 899

32 GB

NZ$ 454

NZ$ 310

NZ$ 1,049

64 GB

NZ$ 454

NZ$ 385

NZ$ 1,199

iPhone 4s

     

8 GB

NZ$ 344

NZ$ 165

NZ$ 649

16 GB

NZ$ 344

NZ$ 230

NZ$ 779

32 GB

NZ$ 344

NZ$ 365

NZ$ 1,049

64 GB

NZ$ 344

NZ$ 440

NZ$ 1,199