iPhone service pricing

Apple repair pricing in New Zealand

iPhone repairs

The prices shown here are for iPhone repairs made by Apple. Pricing and terms might vary at other service providers. Your iPhone service might be covered by warranty, consumer law, or AppleCare+.

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iPhone screen repair pricing

The following screen repair prices apply if:

  • You need to replace your screen due to accidental damage or mishandling. Accidental damage isn't covered by the Apple warranty. 
  • Your iPhone screen gets broken while it's still under warranty and you don't have AppleCare+ coverage.
  • Your screen stops working and your iPhone isn't covered by the Apple warranty, consumer law, or AppleCare+.

If your iPhone has additional damage that's not limited to the screen, see the "Other damage" fees.

iPhone model Screen repair only  Other damage 
iPhone 7 Plus NZ$ 254

NZ$ 574

iPhone 7 NZ$ 234

NZ$ 524

iPhone 6s Plus, 
iPhone 6 Plus
NZ$ 254

NZ$ 544

iPhone 6s, iPhone 6 NZ$ 234

NZ$ 504

iPhone SE NZ$ 234 NZ$ 454
iPhone 5s, iPhone 5c,
iPhone 5
NZ$ 234

NZ$ 454

iPhone 4s See "Other damage" fee

NZ$ 344

These prices are for screen repairs made by Apple. Pricing and terms might vary at other service providers. All prices are in New Zealand dollars and include GST and a shipping fee of NZ$ 25. If we need to replace your iPhone, the replacement will be new or equivalent to new. If your original iPhone was severely damaged by accident or abuse, service might not be available.

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Screen repair and accidental damage fees with AppleCare+

AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair or for other damage to your iPhone. Each incident has a service fee, as shown. The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage.

iPhone model Screen repair only (AppleCare+) Other damage (AppleCare+)
All iPhones with AppleCare+ NZ$ 49 NZ$ 169

All prices are in New Zealand dollars and include GST. We'll add a shipping fee of NZ$ 25 if we need to ship your iPhone.

If you don’t have AppleCare+, see our iPhone screen repair pricing.

Learn more about AppleCare+

Battery service

Your iPhone battery service might be covered by your warranty, AppleCare+, or consumer law. Otherwise, you’ll pay an out-of-warranty fee for battery service, as shown below.

Battery service In-warranty or with AppleCare+ Out of warranty
For all iPhone models NZ$ 0 NZ$ 139

All prices are in New Zealand dollars and include GST. We'll add a NZ$ 25 shipping fee if we need to ship your iPhone

AirPods

If you need service for your AirPods or charging case, there's no charge if the issue is covered under the Apple One Year Limited Warranty or consumer law. 

Our warranty covers a defective battery, but it doesn’t cover wear from normal use.  If the battery capacity on your AirPods or charging case decreases over time, you can replace them for a battery service fee.

If your AirPods or charging case get damaged accidentally, you can pay an out-of-warranty fee. And if you lose an AirPod or your charging case, we can replace your lost item for a fee.

Model Out-of-warranty
battery service
Out-of-warranty Lost
AirPods NZ$ 75 each NZ$ 109 each NZ$ 109 each
Charging case NZ$ 75 NZ$ 109 NZ$ 109

All prices are in New Zealand dollars and include GST. 

Read the Apple Limited Warranty

Other services

Your iPhone might need other repairs, such as the Home button, the rear camera, or liquid damage. You might be able to use an incident of AppleCare+ accidental damage coverage for these repairs.  

Not all issues are repairable. If your iPhone has catastrophic damage from an accident or it’s inoperable after unauthorized modifications, you might need to buy a replacement. 

Contact Apple Support
Return to the iPhone Service Answer Center page
Check your coverage

What to expect

When you request screen repair or battery replacement, we’ll put a temporary authorization on your credit card to cover the maximum repair fee. This authorization will cover any additional damage we might find during the repair. If your iPhone has no additional damage, we'll charge only the requested screen repair or battery service fee.

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare plan.

See the iPhone Express Replacement Service page