iPhone Battery & Power Repair
iPhone battery replacement
If your iPhone is covered by warranty, AppleCare+, or consumer law, we'll replace your battery at no charge. Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.
If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
See the chart below for battery replacement pricing for all iPhone models.
iPhone battery and power repair costs - New Zealand
| iPhone model | Covered by warranty, AppleCare+, or consumer law |
Out of warranty |
|---|---|---|
| iPhone XS, iPhone XS Max, iPhone XR | NZ$ 0 | NZ$ 119 |
| iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X |
NZ$ 0 | NZ$ 49 * |
| All other eligible models | NZ$ 0 | NZ$ 139 |
*Through December 31, 2018, the out-of-warranty battery service fee is NZ$ 49 for all eligible iPhone 6 or later models. Battery service at NZ$ 49 may be limited to one repair per iPhone. After December 31, 2018, the fee will change to NZ$ 85 for all these products except iPhone X which will change to NZ$ 119.
These prices apply only to battery repairs made by Apple. Pricing offered by Apple Authorized Service Providers may vary. We'll add a NZ$ 25 shipping fee if your repair requires shipping and isn't covered under warranty or AppleCare+. All prices are in New Zealand dollars and include GST.
Your repair options
Send in for repair
Bring in for repair
Avoid waiting for an appointment or traveling to a store. We can send you a box right away to collect your iPhone. Arrange a shipment to an Apple Repair Center and we’ll replace your battery and deliver your iPhone back to you in approximately 6-8 days.
Make an appointment at one of our Apple authorized service locations. We’ll try to fix your iPhone during your visit. In more complex cases, we might need to send it to an Apple Repair Center. If we do, your iPhone will be ready for pickup in up to 6 days.
To protect your data, learn how to get your iPhone ready for service.
iPhone power issues
Some iPhone power issues are caused by factors other than the battery. If you can't turn on your iPhone, follow these steps to see if the issue resolves.
We'll test your iPhone to see if it has a battery issue or a different power issue. If your iPhone has a non-battery power issue, we'll give you the repair price after we determine the cause. To identify your issue and set up service, start a service request.
More information
Check the status of your iPhone repair
Get more details from the iPhone Service Answer Center