iPad service pricing

Learn more about iPad service pricing.

The following prices are for Apple service. Pricing and terms might vary at other service providers. Prices are in New Zealand dollars and include GST. Out-of-warranty and battery service prices include GST and a shipping fee of NZ$ 25.00 if we need to ship your iPad.

Your iPad service might be covered by warranty, consumer law, or AppleCare+. We'll inspect your product to determine the final service fee.

Check your coverage
Identify your iPad model
See Apple Repair Terms and Conditions

Apple iPad service pricing - New Zealand

iPad model or accessory

Battery service

Out-of-warranty service fee

iPad mini

NZ$ 174

NZ$ 324

iPad mini 2

NZ$ 174

NZ$ 324

iPad mini 3 

NZ$ 174

NZ$ 474

iPad mini 4 

NZ$ 174

NZ$ 474

iPad 2

NZ$ 174

NZ$ 404

iPad Air

NZ$ 174

NZ$ 404

iPad Air 2

NZ$ 174

NZ$ 474

iPad 3rd generation

NZ$ 174

NZ$ 474

iPad 4th generation

NZ$ 174

NZ$ 474

iPad 5th generation NZ$ 174 NZ$ 404

iPad Pro 9.7-inch

NZ$ 174

NZ$ 624

iPad Pro 12.9-inch

NZ$ 174

NZ$ 974

Apple Pencil

NZ$ 113

N/A

Your replacement iPad will be new or equivalent to new. If your original iPad was damaged by accident or abuse, service might not be available.

To learn more about these services, visit the iPad service page.

Learn more about iPad service

Screen repair

If your iPad screen breaks accidentally, you might have the option to replace your iPad for an out-of-warranty fee. The Apple warranty doesn’t cover damage caused by accident or abuse.

If you have AppleCare+, it includes up to two incidents of accidental damage, each with a service fee. You can use an incident for screen damage.

Battery service

Your iPad battery service might be covered by your warranty, AppleCare+, or consumer law. Otherwise, we offer out-of-warranty battery service.

Other services

Your iPad might be eligible for other out-of-warranty services if it’s repairable. If it was severely damaged in an accident or it’s inoperable after unauthorized modifications, it’s not eligible. You might be able to use an incident of accidental damage if you have AppleCare+.

AppleCare+

If you have AppleCare+ and use an incident of accidental damage, you'll pay a service fee.

Find your AppleCare+ service fee
See the iPad service page for more details

Express Replacement Service

Express Replacement Service is available exclusively through AppleCare+.

See the iPad Express Replacement Service page for more details
Learn more about iPad service

iPad Express Replacement Service pricing

iPad Pro

Out-of-warranty service fee

Late fee

Replacement value

iPad Pro 9.7-inch

 

32GB

NZ$ 624

NZ$ 200

NZ$ 999

128GB

NZ$ 624

NZ$ 275

NZ$ 1,149

256GB

NZ$ 624

NZ$ 350

NZ$ 1,299

iPad Pro 9.7-inch
Wi-Fi + Cellular
 

32GB

NZ$ 624

NZ$ 310

NZ$ 1,219

128GB

NZ$ 624

NZ$ 385

NZ$ 1,369

256GB

NZ$ 624

NZ$ 460

NZ$ 1,519

iPad Pro 12.9-inch

 

32GB

NZ$ 974

NZ$ 175

NZ$ 1,299

128GB

NZ$ 974

NZ$ 250

NZ$ 1,449

256GB

NZ$ 974

NZ$ 325

NZ$ 1,599

iPad Pro 12.9-inch
Wi-Fi + Cellular
 

128GB

NZ$ 974

NZ$ 435

NZ$ 1,819

256GB

NZ$ 974

NZ$ 360

NZ$ 1,669

 

iPad mini

Out-of-warranty service fee

Late fee

Replacement value

iPad mini 4

 

16GB

NZ$ 474

NZ$ 85

NZ$ 619

32GB NZ$ 474 NZ$ 100 NZ$ 649

64GB

NZ$ 474

NZ$ 135

NZ$ 719

128GB

NZ$ 474

NZ$ 105

NZ$ 659

iPad mini 4
Wi-Fi + Cellular
 

16GB

NZ$ 474

NZ$ 185

NZ$ 819

32GB NZ$ 474 NZ$ 200 NZ$ 849

64GB

NZ$ 474

NZ$ 235

NZ$ 919

128GB

NZ$ 474

NZ$ 215

NZ$ 879

iPad mini 3

 

16GB

NZ$ 474

NZ$ 65

NZ$ 579

64GB

NZ$ 474

NZ$ 125

NZ$ 699

128GB

NZ$ 474

NZ$ 200

NZ$ 849

iPad mini 3
Wi-Fi + Cellular
 

16GB

NZ$ 474

NZ$ 165

NZ$ 779

64GB

NZ$ 474

NZ$ 225

NZ$ 899

128GB

NZ$ 474

NZ$ 300

NZ$ 1,049

iPad mini 2

 

16GB

NZ$ 324

NZ$ 65

NZ$ 429

32GB

NZ$ 324

NZ$ 75

NZ$ 449

64GB

NZ$ 324

NZ$ 150

NZ$ 599

128GB

NZ$ 324

NZ$ 225

NZ$ 749

iPad mini 2
Wi-Fi + Cellular
 

16GB

NZ$ 324

NZ$ 165

NZ$ 629

32GB

NZ$ 324

NZ$ 175

NZ$ 649

64GB

NZ$ 324

NZ$ 250

NZ$ 799

128GB

NZ$ 324

NZ$ 325

NZ$ 949

iPad mini

 

16GB

NZ$ 324

NZ$ 40

NZ$ 379

32GB

NZ$ 324

NZ$ 150

NZ$ 599

64GB

NZ$ 324

NZ$ 225

NZ$ 749

iPad mini
Wi-Fi + Cellular   
 

16GB

NZ$ 324

NZ$ 140

NZ$ 579

32GB

NZ$ 324

NZ$ 250

NZ$ 799

64GB

NZ$ 324

NZ$ 325

NZ$ 949

 

iPad Air

Out-of-warranty service fee

Late fee

Replacement value

iPad Air 2

 

16GB

NZ$ 474

NZ$ 100

NZ$ 649

32GB NZ$ 474 NZ$ 100 NZ$ 649

64GB

NZ$ 474

NZ$ 150

NZ$ 749

128GB

NZ$ 474

NZ$ 175

NZ$ 799

iPad Air 2
Wi-Fi + Cellular
 

16GB

NZ$ 474

NZ$ 200

NZ$ 849

32GB NZ$ 474 NZ$ 200 NZ$ 849

64GB

NZ$ 474

NZ$ 250

NZ$ 949

128GB

NZ$ 474

NZ$ 275

NZ$ 999

iPad Air

 

16GB

NZ$ 404

NZ$ 90

NZ$ 559

32GB

NZ$ 404

NZ$ 125

NZ$ 629

64GB

NZ$ 404

NZ$ 210

NZ$ 799

128GB

NZ$ 404

NZ$ 285

NZ$ 949

iPad Air
Wi-Fi + Cellular
 

16GB

NZ$ 404

NZ$ 190

NZ$ 759

32GB

NZ$ 404

NZ$ 225

NZ$ 829

64GB

NZ$ 404

NZ$ 310

NZ$ 999

128GB

NZ$ 404

NZ$ 385

NZ$ 1,149

 

iPad

Out-of-warranty service fee

Late fee

Replacement value

iPad 5th generation Wi-Fi  
32GB NZ$ 404 NZ$ 80.00 NZ$ 539
128GB NZ$ 404 NZ$ 160.00 NZ$ 699
iPad 5th generation Wi-Fi + Cellular  
32GB NZ$ 404 NZ$ 190.00 NZ$ 759
128GB NZ$ 404 NZ$ 270.00 NZ$ 919

iPad 4th generation

 

16GB

NZ$ 474

NZ$ 50

NZ$ 549

32GB

NZ$ 474

NZ$ 175

NZ$ 799

64GB

NZ$ 474

NZ$ 250

NZ$ 949

128GB

NZ$ 474

NZ$ 325

NZ$ 1,099

iPad 4th generation
Wi-Fi + Cellular
 

16GB

NZ$ 474

NZ$ 145

NZ$ 719

32GB

NZ$ 474

NZ$ 274.50

NZ$ 998

64GB

NZ$ 474

NZ$ 350

NZ$ 1,149

128GB

NZ$ 474

NZ$ 423

NZ$ 1,295

iPad 3rd generation

 

16GB

NZ$ 474

NZ$ 100

NZ$ 649

32GB

NZ$ 474

NZ$ 175

NZ$ 799

64GB

NZ$ 474

NZ$ 250

NZ$ 949

iPad 3rd generation
Wi-Fi + Cellular
 

16GB

NZ$ 474

NZ$ 200

NZ$ 849

32GB

NZ$ 474

NZ$ 274.50

NZ$ 998

64GB

NZ$ 474

NZ$ 350

NZ$ 1,149

iPad 2 Wi-Fi

 

16GB

NZ$ 404

NZ$ 60

NZ$ 499

32GB

NZ$ 404

NZ$ 175

NZ$ 729

64GB

NZ$ 404

NZ$ 250

NZ$ 879

iPad 2 Wi-Fi + 3G

 

16GB

NZ$ 404

NZ$ 160

NZ$ 699

32GB

NZ$ 404

NZ$ 275

NZ$ 929

64GB

NZ$ 404

NZ$ 350

NZ$ 1,079