Requirements for Apple Business Manager

Supported browsers

The following browsers are supported for using Apple Business Manager:

Operating system requirements

Requirements for automatically adding devices

The following conditions must be met to automatically add devices to Apple Business Manager:

• If the device was purchased directly from Apple, the purchaser must have used an enrolled and verified Apple Customer Number.

• If the device was purchased directly from a participating Apple Authorised Reseller or an authorised network provider the device must be linked to that reseller’s Reseller Number. The actual date of eligibility is determined by the participating Apple Authorised Reseller or authorised network provider sales history. The Reseller Number must be added to your organisation’s list of approved suppliers.

• The device must have been ordered after March 1, 2011, whether it was purchased directly from Apple, from a participating Apple Authorised Reseller or an authorised network provider.

See Manage device suppliers.

Requirements for manually adding devices

You can manually add add iPhone, iPad, Mac and Apple TV devices to Apple Business Manager using Apple Configurator, even if the devices weren’t purchased directly from Apple, an Apple Authorised Reseller or an authorised network provider.

See Add devices from Apple Configurator.

Updated terms and conditions

When terms and conditions are updated, a user with the role of Administrator must sign in and accept them. Until the updated terms and conditions are accepted, most of the functionality in Apple Business Manager is blocked. See the Apple Support article If Apple Business Manager, Apple Business Essentials or Apple School Manager asks you to approve new terms and conditions.

Initial administrator account

Use the name of a person when setting up the user account, not the name of a role or group. This is known as an administrator account. After your enrolment is approved, you can give up to four managers the role of Administrator. This user (initial administrator) must agree to the program and software licence agreements, which are periodically updated.

The following information is required:

• first and last name of the individual enrolling on behalf of the organisation

  Note: This must be the name of a real person. First and last names such as “IT Coordinator” or “iPad Deployment” will be returned to you to correct the information.

• A work email address

• work phone number

• role/job title

Initial administrator account email address requirements

The email address you use for your initial administrator account must meet certain specific requirements, which are as follows.

• Hasn’t been used as an Apple ID for any other Apple service or website

• Isn’t associated with an App Store or iCloud account

• Can be from a public email provider

  If you don’t own a custom domain name, you can use a public email provider for the Managed Apple ID for this user account. All subsequent Managed Apple IDs must use the reserved domain, which is automatically set up after a successful enrolment. See Reserved domains.

• Can’t be from a domain that’s already been verified by another Apple Business Manager organisation

  For example, if another organisation has verified theacmeinc.com.au, the initial administrator user account for your organisation can’t contain theacmeinc.com.au.

Verification contact

Your verification contact – usually a legal representative of your organisation – verifies that you have the authority to sign and bind your organisation to the terms and conditions of Apple Business Manager. The information given for this contact can’t be the same as for the individual submitting the enrolment. Apple reaches out to the verification contact during enrolment to verify information about the initial administrator user account and the organisation.

• name

• work email address

• work phone number

• role/job title

Organisation details

The following information is required: