If you see a liquid-detection alert on your iPhone

When you connect a Lightning cable or an accessory to your iPhone XS, iPhone XS Max, iPhone XR or later, your iPhone can warn you if there's liquid in the Lightning port.

If you see one of these alerts, your iPhone has detected liquid in the Lightning port or on the Lightning cable or Lightning accessory. To protect your iPhone and the accessory, charging and accessory connection will be unavailable until the Lightning port and accessory have dried.

iPhone screen that shows Charging Not Available alert

Charging not available: Appears if you connect your iPhone to a charger and liquid is detected.

iPhone screen that shows a Liquid Detected in Lightning Connector alert

Liquid detected in Lightning Connector: Appears if you connect an accessory to your iPhone that doesn't charge your iPhone and liquid is detected.

If you charge your iPhone while the Lightning port is wet, the pins on the Lightning port or the cable can corrode and cause permanent damage or stop functioning, causing connectivity issues for your iPhone or accessory.

Although you shouldn't charge your iPhone when it's wet, you may need to in an emergency. If you reconnect your iPhone to the Lightning cable or accessory, you have the option to override the liquid detection and charge your iPhone in an emergency.

If you have a wireless charger, you can still use that to charge your iPhone. For best results, make sure that the back of your iPhone is dry before placing it on your Qi-certified charger. Find out more about wirelessly charging your iPhone.

If your iPhone or Lightning accessory is wet

Unplug all cables or accessories. Don't plug them in again until they're completely dry.

To dry your iPhone:

  1. Tap your iPhone gently against your hand with the Lightning connector facing down to remove excess liquid. Leave your iPhone in a dry area with some airflow. 
  2. After at least 30 minutes, try charging with a Lightning cable or connecting a Lightning accessory.
  3. If you see the alert again, there's still liquid in the Lightning port or under the pins of your Lightning cable. Leave your iPhone in a dry place with some airflow for up to a day. You can try to charge or connect a Lightning accessory to your iPhone throughout this period. It may take up to 24 hours to fully dry.

Here are a few things not to do:

  • Don't dry your iPhone using an external heat source or compressed air.
  • Don't insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector.
  • Don't put your iPhone in a bag of rice. Doing so could allow small particles of rice to damage your iPhone.

If your iPhone and Lightning accessory aren't wet

If you see this alert every time you connect a certain cable or accessory, that cable or accessory may be damaged. Contact the manufacturer.

If you see this alert every time you connect an Apple Lightning cable or accessory, contact Apple Support.

Published Date: