Connect Apple subscriptions from your wireless carrier or other provider to your Apple ID

If your wireless carrier plan or other provider includes a subscription to an Apple service, connect your subscription to your Apple ID to access your service.

How to connect an Apple subscription to your Apple ID

  1. Your carrier or other provider may send you a text message, email or another link to connect your subscription. Find out what to do if you don’t receive a link from your wireless carrier.

  2. Open the link.

  3. Follow the onscreen steps to sign in with your Apple ID and connect your subscription. If you see a message that says "This subscription is already being used with a different Apple ID", contact Apple Support to unlink your Apple ID.

    • If you have a Dual SIM phone, you can connect your Apple subscription on your default line.

If you don't receive a link from your wireless carrier or other provider

Each wireless carrier or other provider may have a different way of helping you connect your subscription to your Apple ID. Try opening the app that the subscription is for. If you're not sure how to connect your subscription, contact your wireless carrier or other provider for support.

If your subscription is from a wireless carrier

  1. On your iPhone or iPad, open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Scroll until you see your service provider's name, then tap it.

  5. If you still can't find a button or link to connect your subscription, contact your wireless service provider.

If you already have a subscription from Apple

If you're subscribed to Apple Music, Apple One or another Apple subscription through Apple and your wireless carrier or other provider, cancel one of your subscriptions. You can cancel your subscription from Apple. Or you can cancel your subscription through your wireless carrier or other provider.

Subscriptions to Apple services are offered through some wireless carriers and other providers, and are only available in certain countries and regions. Contact your wireless carrier or other provider for more information.

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