If My Photo Stream isn't updating

Learn what to do if photos aren't showing up in My Photo Stream on your iPhone, iPad, iPod touch, Mac, or Apple TV.

I don't see photos from My Photo Stream on my iPhone, iPad, iPod touch, or Apple TV

If you turned on My Photo Stream on all of your devices, your last 30 days of photos are available in the My Photo Stream album so that you can view or add them to your library on each device.* If you recently created your Apple ID, My Photo Stream might not be available. Use iCloud Photos to keep your photos and videos in iCloud. Learn more about My Photo Stream

If you can't find your My Photo Stream images in the Photos app, follow these steps on each of your devices:

iPhone, iPad, or iPod touch

  1. Tap Settings > Wi-Fi on all of your devices. Check that Wi-Fi is on and you have an Internet connection.
  2. Tap Settings > [your name] > iCloud > Photos. Make sure Upload to My Photo Stream is turned on. If you don't see this option, turn on iCloud Photos to keep your photos and videos in iCloud instead.
  3. On the device that took the photo you're looking for, close the Camera app. (Nothing uploads to My Photo Stream until you do.)
  4. See if your iOS device is below 20% battery power. If it is, My Photo Stream disables itself temporarily to save battery life.

Apple TV

  1. In Settings > Network > Wi-Fi, check that Wi-Fi is on and you have an Internet connection.
  2. In Settings > Accounts > iCloud, check that My Photo Stream is on. If it is, turn it off and select Delete. Then turn on My Photo Stream again.
  3. On the device that took the photo you're looking for, close the Camera app. (Nothing uploads to My Photo Stream until you do.) If you still don't see all of your My Photo Stream photos, it might be due to storage capacity on your Apple TV.

* For iCloud to share photos or videos with your other Apple devices, you need to sign in to iCloud with the same Apple ID on every device.

I don't see any photos in the My Photo Stream album on my Mac

If you turned on iCloud Photos, you can find your My Photo Stream photos in the All Photos album. Learn more about iCloud Photos.

If you didn't turn on iCloud Photos and you don't see photos in the My Photo Stream album, follow these steps:

  1. Make sure that your Mac has an active Internet connection
  2. From your Mac, choose System Preferences > iCloud. Make sure that you're signed in with the same Apple ID on all of your supported devices. 
  3. Open Photos. Then choose Photos > Preferences > iCloud (or Photo Stream).
  4. Make sure that My Photo Stream is selected.

I see different photos in the My Photo Stream album on each of my devices

Your device keeps up to 1,000 photos, even if they're older than 30 days. Photos older than 30 days are removed from iCloud, so depending on when you enabled My Photo Stream, your devices might not have the same photos. Due to capacity, your Apple TV might display only your most recent photos.

Follow these steps to delete older photos from My Photo Stream and put your most current photos on all of your devices:

  1. If you have photos in the My Photo Stream album that you want to keep, save them to your device. Then back up your photos and other data.
  2. Turn off My Photo Stream. Here's how: 
    • On your device, tap Settings > [your name] > iCloud > Photos and turn off Upload to My Photo Stream.
    • On your Apple TV, go to Settings > Accounts > iCloud and turn off Upload to My Photo Stream.
  3. Confirm that you want to Delete Photos.
  4. Turn on My Photo Stream again.
  5. Repeat these steps for each device.

I don't see my imported photos in My Photo Stream

  1. Make sure that your Mac has an active Internet connection.
  2. Check if you're using iCloud Photos in the Photos app. If you turned on iCloud Photos, photos from other devices using My Photo Stream appear in All Photos.

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