Start an AppleCare One plan

You can start an AppleCare One plan in Settings on an iPhone, iPad or Mac that you have signed in to using your Apple Account, or online with Apple.

To protect multiple devices in one AppleCare plan associated with your Apple Account, you can buy an AppleCare One plan.1 You’ll start with coverage for up to three devices, and you can add more devices to your AppleCare One plan. For iPhone, iPad and Apple Watch, Theft and Loss coverage is included in your AppleCare One plan.

Compare available AppleCare plans for your Apple product

How to start an AppleCare One plan

On an iPhone, iPad or Mac signed in to using your Apple Account, open Settings, then select General. Select AppleCare & Warranty, then select the device with which you want to start your AppleCare One plan. Follow the onscreen steps to start your coverage.

Open AppleCare & Warranty settings on your device

You can also check your AppleCare coverage options online. Select the device with which you want to start your AppleCare One plan, then follow the onscreen steps to start your coverage.

Make sure the device you start the plan with has been signed in to using your Apple Account. If you sign out of your account on your device and a different Apple Account signs in using their account, the device will be removed from your AppleCare One plan and the device will lose AppleCare coverage.2

If you purchase a new Apple product

When purchasing a new product from Apple, you can start an AppleCare One plan. If you don’t buy AppleCare One when you purchase your new device, you have 60 days after purchase to start an AppleCare One plan using an iPhone, iPad or Mac that you have signed in to using your Apple Account.

If you upgrade from an active AppleCare plan

If your device has AppleCare+ coverage, upgrading your plan to AppleCare One will automatically cancel your previous AppleCare+ plan. You will receive a refund based on the percentage of unexpired AppleCare plan coverage. If the original plan was paid upfront in full, this may be sent as an Apple Gift Card.

If you have coverage through the iPhone Upgrade Program or AppleCare Services

If your device is covered by an iPhone Upgrade Program (iUP) plan, you’ll need to call Apple Support to cancel your AppleCare+ plan before your device can become eligible for AppleCare One.

If your device is covered by an AppleCare Services plan, you need to contact your AppleCare Services vendor for options before being able to start an AppleCare One plan with this device.

  1. Your AppleCare One plan is linked to the Apple Account that was used to start the plan, and AppleCare One coverage for a device can’t be transferred to a different Apple Account.

  2. You must have signed in to a device to maintain coverage with your AppleCare One plan.

Published Date: