This article is intended for enterprise and education network administrators. Learn how to connect your personal MacBook Pro with Touch Bar to the internet.
The steps in this article are for the following Mac notebooks:
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2017)
After you update macOS, or when you set up your Mac after erasing the disk’s EFI partition, you might see this message on your MacBook Pro with Touch Bar.
You might see this message because:
- You use a proxy. Connect your MacBook Pro with Touch Bar to a network that doesn’t use a proxy to access to the internet.
- You’re using a network with a firewall. Make sure that you can access the following hosts on the corresponding ports:
|gg.apple.com||80 and 443
|gs.apple.com||80 and 443|
Then connect to the Internet using either Wi-Fi or an Ethernet connection.
If you connect to the Internet with Wi-Fi
To connect to your Wi-Fi network, select it from the list. If the network requires 802.1X authentication, you must have the user name and password.
If you connect to the Internet with Ethernet
To connect to your network via Ethernet, select “Other Network Options”, and choose “Local network (Ethernet)”. If your Ethernet network requires 802.1X authentication, you must have the user name and password. Even if you set up a proxy, you won't be able to connect via proxy.