Apple TV Repair & Service

Apple TV Repair & Service

How can I get service for my Apple TV?

Schedule a visit

Schedule a visit

Make an appointment at an Apple Authorized Service Provider

Contact Apple Support

Contact us

Talk to an Apple Support Advisor

Featured service

Battery Service

Battery service

Apple TV 4K and Apple TV (4th generation) include a remote with a rechargeable battery. We can replace the battery for a fee. Our warranty doesn’t cover batteries that wear down from normal use.

Your product is eligible for a battery replacement at no additional cost if you have an AppleCare Plan and your product's battery holds less than 80% of its original capacity.

How much will it cost?

Apple Authorized Service Providers can set their own fees, so ask them for an estimate.

Choose a service provider

AppleCare Protection Plan

Do you have AppleCare Protection Plan?

AppleCare Protection Plan gives you expert technical support and hardware coverage from Apple.

Learn more about AppleCare Protection Plan in Malaysia

Warranty

The Apple Limited Warranty covers your Apple TV and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.

Our warranty is in addition to rights provided by consumer law.

If your situation isn’t covered, you’ll pay a fee. If the issue with your Apple TV is ineligible for service, you might pay the full replacement value.

Check your coverage status

Read the Apple Limited Warranty

Look up consumer laws in your country or region

Guarantee

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Read the Apple Repair Terms and Conditions

Read the Apple privacy policy