Close and reopen the app
Force the app to close. Then open the app to see if it's working as expected.
Restart your device
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
Delete the app, then re-download it
Get more help
- If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
- If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.
- If you bought the app recently and you no longer want it, you can also request a refund.