Get a refund for purchases made with credit or debit cards using Apple Pay

To return and get a refund for something you've bought using Apple Pay, you may need to provide some additional information.

The policies for processing a refund can vary depending on the merchant. You can generally return purchases made using Apple Pay by providing the receipt. Some merchants might ask for more information, such as the last four digits of the Apple Pay card number used for your payment method. When the merchant processes your refund, it goes back to your payment card automatically, but it might take several days to appear on your card statement.

Find your Apple Pay card number

Your physical card number and your Apple Pay card number are different. To process refunds for purchases made using Apple Pay, the merchant might use the Apple Pay card number of your payment card in Wallet, instead of the debit or credit card number from your physical card. Some merchants might not require your Apple Pay or physical card numbers.

How to find the Apple Pay card number of a payment card on your iPhone

  1. On your iPhone, open the Wallet app.

  2. Tap the card you used to make the purchase.

  3. Tap the More buttonNo alt supplied for Image, then tap Card Number.

On this screen, you can see the last four digits of your Apple Pay card number.

How to find the Apple Pay card number of a payment card on your Apple Watch

  1. On your Apple Watch, open the Wallet app.

  2. Tap the card you used to make the purchase.

  3. Scroll down and tap Card Details.

On this screen, you can see the last four digits of your Apple Pay card number.

Get a refund to a payment card you use with Apple Pay

  1. If the merchant needs your payment card to process the refund, open the Wallet app on the device you used to make the purchase.

  2. Tap the card you want to be refunded.

  3. Double-click the side button. You may need to authenticate with Face ID, Touch ID or your passcode.

  4. Hold your device near the contactless reader.

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