Get Help with Apple Digital AV Adapters for iPhone, iPad and iPod touch

You can use a Digital AV or VGA adapter to connect your iOS device to a display, such as a TV, projector or computer monitor.

Find out which adapter you need

To mirror content from your iPhone, iPad or iPod touch on a secondary display, you need the correct adapter. Use a VGA, Digital AV or HDMI adapter that has the same connector as your device: USB-C, Lightning or 30-pin. To connect wirelessly, use AirPlay.

Get help using an adapter

Find out what to do if you have one of these issues.

If you see video but can’t hear audio

Make sure that you’re using a Digital AV adapter (which has an HDMI port). If you’re using a VGA adapter, it doesn’t carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector or stereo.

If an app doesn’t display video or play audio

The app may not be compatible with your adapter. Check compatibility on the app’s info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content may not be compatible with your adapter. Films, TV shows and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these films, shows and streaming videos using a non-HDCP digital connection – such as the Apple VGA Adapter – an alert will ask for an HDCP-compatible device.

If you need help with other issues

  1. Disconnect and reconnect your adapter from your iPhone, iPad or iPod touch and from your TV, monitor or projector.

  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.

  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren’t compatible.

  4. Make sure you have the latest version of iOS or iPadOS.

For more help, contact Apple Support, to set up service for your:

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