About genuine iPhone displays
iPhone displays have been designed, tested and manufactured in line with Apple quality and performance standards. This includes intuitive and responsive Multi-Touch, high brightness, great colour accuracy, white balance and performance for features such as True Tone, Night Shift and Haptic Touch.
Find out more about your repair options
If you need to replace the display of your iPhone, it’s important that a trained technician uses genuine Apple display parts to repair it.
For most customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair. These providers include Apple and Apple Authorised Service Providers. Independent Repair Providers also have access to genuine Apple parts.1 Repairs performed by untrained individuals using non-genuine parts may affect the safety of the device or functionality of the display. Also, repairs that don’t replace screws or cowlings correctly may leave behind loose parts that could damage the battery, cause overheating or result in injury.
Depending on your location, you can get your iPhone display replaced – in or out of warranty – by visiting an Apple Store or Apple Authorised Service Provider, or by sending your iPhone to an Apple Repair Centre. Genuine Apple parts are also available for out-of-warranty repairs from Independent Repair Providers or through Self Service Repair.2
Get started with display servicing
iPhone displays are engineered together with iOS software for optimal performance and quality. A non-genuine display may cause compatibility or performance issues. For example, an issue may arise after an iOS software update that contains display updates.
If a service provider uses non-genuine display parts, the following may also occur:
Multi-Touch issues
Multi-Touch may not respond on parts of the screen
Multi-Touch performance may be degraded, such as missed screen touches or touches not registering in the right location
Touches may unexpectedly be registered during a phone call
Display may not turn off during phone calls
Accidental edge or palm touches may be registered
Display brightness and colour issues
True Tone display may not work correctly
Ambient light sensor performance may be lost or degraded, causing the screen to dim or brighten incorrectly
Display colour calibration may be incorrect, causing, for example, the display to appear too yellow or blue
Display may not be uniformly bright
Maximum brightness may be lower
Battery may drain unintentionally
Parts and Service History
With iPhone 11 models and later, excluding iPhone SE (2nd and 3rd generation), using iOS 15.2 and later, you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out whether the display has been replaced. If the repair was completed using genuine Apple parts and processes, you’ll see Genuine next to Display.
With iPhone 15 and later with iOS 18, you’ll see a Used message3 if the display was already used or installed in another iPhone.4
After a new Apple display has been installed, you’ll see Finish Repair next to Display until you’ve finished the repair with Repair Assistant.
You’ll see an Unknown
message if the display:
Was replaced with a non-genuine display
Isn’t functioning as expected
You might see an additional message that says "Apple has updated the device information for this iPhone". This means that Apple has updated the device information maintained for this iPhone for service needs, safety analysis and to improve future products.
These messages don’t affect your ability to use your iPhone.
Find out more about iPhone Parts and Service History.
Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics and resources. Repairs by Independent Repair Providers are not covered by Apple’s warranty or AppleCare plans, but may be covered by the provider’s own repair warranty.
Self Service Repair provides access to genuine Apple parts, tools and repair manuals so that customers who are experienced with the complexities of repairing electronic devices can perform their own out-of-warranty repairs. Self Service Repair is currently available in certain countries or regions for specific iPhone models introduced in 2024 or later. To view repair manuals and order parts for eligible models, go to the Self Service Repair page.
With iOS 15.1 or earlier, an Important Display Message will appear instead of an Unknown message.
A previously used part might function in a different iPhone, but because of prior use or modification, the performance and quality might be inconsistent.
