Find out how to send your Beats headphones to Apple using Express Replacement Service from Europe

Here's how to send your Beats headphones back to Apple after you've received a replacement.

Send your Beats headphones to Apple

1. If a return shipping label is included, place it on the outside of the packaging. If applicable, make sure the return shipping label completely covers the old shipping label, or remove the old shipping label before applying the new shipping label.

2. If a commercial invoice is included, place it on the outside of the packaging. Failure to put the commercial invoice on the outside of the packaging may render the package undeliverable. Commercial invoices are only necessary in some European countries.

3. Find the name of the courier on the label (or elsewhere in the packing materials) and visit their website to arrange a collection or to find a drop-off location. Customers in Russia should schedule a collection online.

4. Ask the courier for proof of collection.

5. After a few days, check that Apple has received your product.