Optimise your experience in the Apple Support Community

Find out how to make the most of your experience when you share what you know and make friendly connections.

Every day in the Apple Support Community, Apple customers worldwide share what they know to help other community members have the best experience with their Apple products and services. Through unique peer-to-peer collaboration, you can learn and share useful tips and product knowledge. To keep the Apple Support Community a welcoming place where all members feel comfortable to ask and answer questions, follow the community etiquette guidelines.

Personalise your profile

It’s up to you how much information you’d like to share in your profile. Update your bio to tell other members who you are. Let your personality shine and your achievements and contributions speak for themselves. When you share about yourself and your interests, you create more opportunities for connections with other members and can discover unique qualities about product experts.

Engage, share and build your reputation

Active participation in the community benefits other members and can build your own reputation. Share your technical expertise, engage in friendly discussion, find opportunities to learn from the experts and gain confidence to share what you already know.

Upvote an answer or User Tip to show appreciation for contributors who voluntarily share quality content. This helps other members find the best answers faster, and it might motivate them to share what they know.

As you rise through the user levels, you’ll get perks to enhance your experience and other unique, exclusive opportunities.

Get invited to the ultimate experience

The Apple Community+ programme is the ultimate experience for Apple Support Community members. Each year, we invite a small group of global, top contributors from the highest levels to join the programme and get access to special perks and other fun surprises. The members we invite are product experts with a helpful and positive attitude. If youʼd like to be invited to join, actively participate and share quality content to build your reputation, and be an excellent member who inspires others across the community.