
Log errors in Apple Business Manager
In Apple Business Manager, you can read log files to learn what’s been completed and to spot errors. If an activity completes successfully, the log message is UPDATED. If an activity fails to complete, the log file generates messages to help you understand how to correct the error. Below are the description and actual log messages, their classification, and their associated activity. Search for these messages in the log file when an activity fails.
Log Message | Classification | Description | Associated activity |
---|---|---|---|
NOT_ENOUGH_PRIVILEGE | WARNING | No privilege. | Create sign-in information. Create verification codes. Assign a role and location to an account. Delete an account. Deactivate an account. Reactivate an account. Edit a Managed Apple ID. |
OPERATION_NOT_ALLOWED | WARNING | Active account. | Delete an account. Reactivate an account. |
OPERATION_NOT_ALLOWED | WARNING | New and synced account. | Delete an account. |
OPERATION_NOT_ALLOWED | WARNING | Inactive account. | Create sign-in information. Create verification codes. Assign a role to a location. |
NOT_FOUND | WARNING | Deleted or claimed account. | Create sign-in information. Assign a role to a location. Delete an account. Deactivate an account. Reactivate an account. |
NO_EMAIL | WARNING | No email on file. | Create sign-in information. |
EMAIL_UNAVAILABLE _AS_MAID | WARNING | Email unavailable as Managed Apple ID. | Roster sync. |
USERNAME_CONFLICT_WITH _EXISTING_APPLE_ID ISSUE | WARNING | An Apple ID is already in use. | Email unavailable as Managed Apple ID. |
INTERNAL_ERROR | ERROR | Server error. | Create sign-in information. |
OPERATION_NOT_ALLOWED _BY_VPP | ERROR | Licenses associated with account. | Delete an account. |
NOT_ENOUGH_PRIVILEGE | WARNING | Not a user. | Create sign-in information. |
NOT_ENOUGH_PRIVILEGE | WARNING | Deactivating self. | Deactivate account. |
OPERATION_NOT_ALLOWED | WARNING | New manual account. | Deactivate an account. |
INTERNAL_ERROR INVALID_INPUT | OPERATION_NOT_ALLOWED | Assign devices. | Assigns the selected devices. Device in released state. MDM server does not exist. |
INTERNAL_ERROR INVALID_INPUT | OPERATION_NOT_ALLOWED | Reassign and delete server. | Reassign and delete the selected mobile device management (MDM) server. |
INTERNAL_ERROR INVALID_INPUT | OPERATION_NOT_ALLOWED | Unassign devices. | Unassign the selected devices. Device in released state. MDM server does not exist. |
INTERNAL_ERROR INVALID_INPUT | OPERATION_NOT_ALLOWED | Unassign and delete server. | Unassign and delete the selected mobile device management (MDM) server. |
INTERNAL_ERROR INVALID_INPUT | OPERATION_NOT_ALLOWED | Release devices. | Release the selected devices. Device in released state. MDM server does not exist. |
FIRST_NAME_EMPTY LAST_NAME_EMPTY EMAIL_EMPTY | INTERNAL_ERROR OPERATION_NOT_ALLOWED SYNC_SCIM_ACCOUNTS | Sync SCIM accounts. | Sync accounts from Azure AD using SCIM. |