Considerations for choosing an MDM solution
Several MDM solutions are available for different server platforms. Each solution offers its own management console, features, and pricing. Before you choose an MDM solution, review this chapter to see which features are most important to your organization.
Hosting locally or in the cloud
Your MDM solution can be hosted on a server at your site, or it can be hosted in the cloud. MDM is a lightweight HTTPS-based protocol that can manage devices anywhere in the world with low data-traffic impact, making it well suited for cloud hosting. Configuring a cloud- or Internet-hosted MDM solution requires fewer, or simpler, steps than those described in this reference.
Vendor support access and policies
MDM is a mission-critical service. It’s important to understand how to access support services and training from your MDM vendor, in case you need assistance.
Support for Apple web-based portals
Some MDM vendors offer enhanced support for device enrollment and managed distribution. For example, some offer the ability to import multiple tokens for Apple School Manager or Apple Business Manager. Having multiple tokens associated with purchasing apps and books is helpful if an organization has multiple administrator accounts, one for each school in a district, for example. Having multiple MDM tokens allows an organization to have separate enrollment settings for different sets of devices, for example.
Some MDM vendors offer functionality designed specifically for education environments. Examples include tools for classroom productivity, assessments, presentations, and integration with Student Information Systems (SIS).
Some MDM vendors offer functionality designed specifically for business. Examples include tools for auditing and for integrating with Microsoft Active Directory and LDAP directory services.