Edit Managed Apple ID formats in Apple Business Manager
In some cases, it may be necessary to change the Managed Apple ID for accounts—for example, if the domain name of the organization changes. Managers who have the “Create, edit, and delete Managed Apple IDs” privilege can edit the Managed Apple ID of other accounts. This changes the Managed Apple ID format for all new and existing accounts.
After you change the Managed Apple ID, active users can sign in using their new Managed Apple ID and existing password. If the new format includes an element that’s missing or empty for that user, the user’s Managed Apple ID won’t be updated. If the new format results in a Managed Apple ID that’s already in use, a number is added to the end of the new Managed Apple ID to make it unique.
Managed Apple ID changes with administrator accounts
You can’t change the Managed Apple ID of a user with the role of administrator. You must first change the role to any other role, change the Managed Apple ID, then change the role back to that of administrator.
Important: Users aren’t notified when their Managed Apple ID is changed, so you must notify them as soon as you make the change.
Edit the Managed Apple ID format for a single user
In Apple Business Manager
, sign in with an account that has the role of Administrator or People Manager.Click Accounts in the sidebar, then search for an account in the Search field. See How to search.
Select the user from the list.
Click
, then edit the Managed Apple ID.You can also enter text, such as a period, in the field.
Select a domain from the list, then click Save.
Edit the Managed Apple ID format for multiple users
In Apple Business Manager
, sign in with an account that has the role of Administrator or People Manager.Click Accounts in the sidebar, then search for accounts in the Search field. See How to search.
Select the users from the list.
Click Edit in the Accounts
row, then click the Add button to select what the Managed Apple ID will start with.You can also enter text, such as a period, in the field.
Select a domain from the list, then click Continue.
Click Close, or wait until the activity has finished, then click Done.