Set up your Apple HomeView

Open the Home app on your personal iPhone or iPad

You must have the correct permissions in the Home app on your iPhone with iOS 27.2 or later, or your iPad with iPadOS 27 or later:

• Adding to an existing home: Open the Home app, tap the More button, tap Home Settings, and find your role listed under your name. You must be the Resident (Owner).

• Setting up a new home: If you haven't used the Home app before, download the app and follow the prompts to create a home. You'll automatically become the Resident (Owner).

Check setup requirements

On your iPhone with iOS 27.2 or later, or your iPad with iPadOS 27 or later:

• Sign into your Apple Account.

• Open the Find My app, tap Me, and make sure you've set "Shared From" to "This iPhone" or "This iPad." If you see "Use This [device] as My Location," tap it.

• Turn Bluetooth on and connect to a Wi-Fi network.

Learn about recommended settings for Wi-Fi routers.

Connect HomeView to power

The process depends on whether your device is mounted or not:

HomeView

• Place on a solid surface with at least 6 inches of space around it.

• Plug the device in using the USB-C cable and 30W power adapter that come in the box.

HomeView (Wall Mounted)

• Power using a compatible third-party mount and power solution (both sold separately).

  • If you're self installing, follow the included instructions with your separately purchased mount to place and set up your device in it. Or for setup purposes, place HomeView on a solid, flat surface with at least 6 inches of space around it.

  • If you have a professional installation scheduled, follow the steps in this article to update your iPhone or iPad and your HomeView to the latest software before the installer arrives.

If HomeView shows a "Power Adapter Not Supported" message

Unlock your iPhone or iPad and place it in front of HomeView

1. Tap Set Up on your iPhone or iPad when it appears. If the setup screen doesn't appear:

   1. Lock and then unlock your iPhone or iPad from the Home Screen and try again.

   2. If it still doesn't appear, verify that your device meets the setup requirements and that you have installed all available software updates.

2. Set up any accessibility features for your user profile.

Continue setup on your iPhone or iPad

1. Center HomeView in the camera frame on your iPhone or iPad. If you can't use your camera, tap Enter Passcode Manually and HomeView will show a four-digit passcode to enter on your iPhone or iPad.

2. Choose a room where you'll start using HomeView. You can adjust this later.

3. Follow the onscreen instructions on your iPhone or iPad and start the required HomeView software update. Don't unplug HomeView during the update process. Configuration times may vary.

4. After you initiate the software update, tap the Tips notification on your paired iPhone or iPad to learn more about using HomeView and get the User Guide.

5. Once the software update is complete, continue setting up your HomeView by following the onscreen instructions.

Finish setup on HomeView

HomeView recognizes up to six users on a device, providing a personalized experience for each without storing images of faces or recordings of voices.

Your Face and Voice recognition profiles are securely stored in iCloud. If you set up another HomeView—or reset your current HomeView—using the same Apple Account, your existing profile carries over automatically. This means you only need to complete the enrollment process once.

1. For Voice Recognition, say the prompts shown on the screen. You can adjust Voice Recognition settings later.

2. For Face Recognition:

   1. Find a space with front-facing, even lighting, so your face is well lit without strong shadows. If possible, use natural light or cool-temperature lights. Avoid having bright windows or lamps behind or beside you.

   2. Avoid other people in the background during the process.

   3. Adjust the angle of the screen so it's tilted towards your face.

   4. Have your hair styled in a way you commonly would appear in front of this device and keep a neutral facial expression.

   5. Position your face in the center of the frame and slowly turn your head left, right, up, and down as prompted. You can adjust Face Recognition settings later.

3. Follow the onscreen instructions to learn how to switch to a different HomeView face, see your apps, and open Control Center.

4. Swipe up from the bottom of the Welcome screen to complete setup.

From here:

• HomeView uses settings from the paired iPhone or iPad of the Resident (Owner) in the Home app—including Wi-Fi, Siri, Apple Account, and applicable Language¹ settings. Changing these settings on the paired device will also change them on HomeView. If there are multiple users set up on HomeView, the Resident (Owner) or Admin sets the language settings for everyone.

• You can use the Home app to change the name of your HomeView, its room assignment, and more.

• On HomeView, you can change certain settings for your profile.

• HomeView switches between different types of information to protect your privacy while providing a custom experience.

  • Personal content:² Private to you. This includes your messages, calendars, and reminders. This information is only visible or audible when HomeView recognizes you.

  • Personalized content and settings: Specific to you but visible to others in the home. This includes your Home Screen layouts and playlists, but it doesn't mean that your private messages or other personal content are accessible to others.

  • Shared data: Information that's not tied to a specific account. This includes smart home controls, weather, and news.