If an alert appears while sharing to DVD or Blu-ray disc
If you're using an external optical drive to burn DVD and Blu-ray discs, you might encounter an alert and your disc might not be successfully burned. When this happens, try the following:
- Shut down your Mac and disconnect all the USB cables connecting the optical drive to your Mac. Reconnect the cables, turn your Mac back on, and try burning the disc again.
- If your optical drive requires a separate power supply, make sure the power supply is plugged into a power source.
- If your drive uses two USB cables to connect to your Mac, make sure to connect both cables. When playing back from the drive, one cable might provide sufficient power. However, burning a DVD or Blu-ray disc requires more power, so make sure to connect both cables.
If your hard drive doesn't have enough disk space
Your Mac needs enough hard disk space to accommodate the video file to successfully burn a disc. Make sure your Mac has enough available hard disk space if the any of the following occur during burning:
- Alerts appear stating “There was an error burning your disc. Please check to see if your boot volume has sufficient space” or “Finishing: Could not create the DVD. Please check to see if your boot volume has sufficient space.”
- The disc burning process slows down between 57 and 64 percent complete, and the application indicates it might take several hours to finish burning the disc.
If your Mac has enough hard drive space, try using a different type of disc. For best results, use a BD-R disc or an unused BD-RE disc. If you need to use a BD-RE disc that contains data, use Finder to erase the disc.
- In Finder, Control-click on the mounted BD-RE disc and choose “Erase Rewritable Disc [current name of BD-RE disc].”
- Click Erase when prompted. All data on the disc will be lost.
- Once the disc is erased, try burning it again in Final Cut Pro, Motion, or Compressor.
If sharing to DVD or Blu-ray stops at 66% complete in Final Cut Pro
If the sharing process stops at 66% complete in the Final Cut Pro Background Tasks window, it might or might not be accompanied by an alert. Follow the procedures in this section to successfully burn your disc depending on the alert that appears, or if one doesn't appear at all.
If "This operation could not be completed (DSPPublishing error -29)" appears
If you're using an image for the DVD menu background, this alert can appear if you moved the file from its original location. Move the file back to where it was located when you first added it to your project, then share to DVD again.
If you can't remember where the file was originally located, re-add it as the menu background image.
- Locate the file you want to use as the menu background image.
- In Final Cut Pro, choose File > Share > DVD.
- Click Settings.
- Click the Remove button (X) next to Background to remove the current menu background image.
- Click the Add button next to Background.
- Select the file and click Open.
If the file used for the menu background image is in RAW format, convert it to a file format such as JPEG or TIFF, then add it to the project.
If “A re-writable disc, containing data, has been found in the destination device” appears
This alert can appear when sharing your project to an DVD-RW or BD-RE disc with data already on it. If you click OK in the window, but sharing stops at 66 percent, the DVD or Blu-ray disc may have inadvertently mounted in the Finder. This can block your Mac from erasing the existing data on the disc before burning the new project onto it. You might also see an alert stating that the disc is in use.
To successfully share to disc, try sharing again after doing any of the following:
- When burning to a DVD-RW or BD-RE disc with existing data already on it, immediately click OK to erase the disc. This prevents the disc from mounting in the Finder.
- Restarting your Mac.
- Force Quitting Create Disc.
If no alerts appear, create a disk image
If the sharing process stops at 66% complete and no other alerts appear, try creating a disk image and burning the disc using the disc image.
- Restart your Mac.
- Follow the steps to create a DVD or Blu-ray disk image in Final Cut Pro, Motion, or Compressor.
- Locate the disc image file (IMG) on your hard drive.
- Control-click the disc image file.
- In the menu, click “Burn Disc Image [disc name] to Disc,” then follow the instructions.
Disk images are also useful for archiving projects as they appear on disc, and if you need to burn multiple disc copies of a project.
If your disc skips on playback, has sync issues, or doesn't display subtitles as expected
If you are using rewritable discs, be aware that some rewritable discs that have been written to repeatedly may have playback issues in some DVD or Blu-ray players. Try burning to a new DVD-RW or BD-RE disc.
If the built-in Create Blu-ray destination fails in Compressor 4.4.2
Transcoding might fail when using the the built-in "Create Blu-ray" destination with 23.98 fps source media. Change the frame rate, then try transcoding again.
- Choose View > Completed, or press Command-3.
- Click the failed job's Reuse button to copy the job to the Current view.
- Select “H.264 for Blu-ray” in the batch area
- Choose Window > Show Inspector or press Command-4, then click Video in the inspector.
- Choose 29.97 from the Frame Rate pop-up menu.
- Click Start Batch.