If you can't email photos from iPhoto

Learn what to do if you have trouble sending photos by email directly from iPhoto.

This article has been archived and is no longer updated by Apple.

When you try to send photos by email directly from iPhoto, you might see a message that reads “The server did not recognize your username/password combination” or “The server did not reply.” iPhoto might also keep showing the “sending” window until you cancel the email.

Change your email settings

  • You might be able to manually configure iPhoto using your email provider’s settings by selecting Other in the account setup screen. Try this instead of selecting the account setup option specific to your email provider.
  • Some email service providers allow you to turn on access to apps like iPhoto through your account settings. Check your account settings or contact your email service provider to make sure that they allow email from iPhoto.
  • If you've turned on two-step verification—sometimes called two-factor authentication—as an added security measure in your email settings, you might need to create an app-specific password to allow iPhoto to send emails. Contact your email service provider for information.

Use Mail

If the issue persists after adjusting your settings, check to see if your Mail account settings match the settings listed in the Mail Settings Lookup tool.

You can also change your default iPhoto email program to the Mail app:

  1. Open iPhoto.
  2. Choose iPhoto > Preferences.
  3. Select the General tab.
  4. From the “Email Photos using” pop-up menu, choose Mail.


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