Apple is committed to protecting the security and privacy of our customers. You can learn more by visiting our Privacy pages, which include tips and information to help keep your devices and data safe. You can also ask us a question about privacy.
If you believe you have discovered a security or privacy vulnerability in an Apple product, learn how to file a report.
The information below may help with your security issue or question. If you need additional help, contact Apple Support.
Passwords and purchases
- If you believe that your Apple account (Apple ID) has been compromised, change your password immediately.
- If you forgot your Apple ID password, learn how to reset it.
- If you have a question about a charge, you can review your recent purchases in the App Store or iTunes Store.
Phishing and other scams
If you receive a suspicious email that's designed to look like it’s from Apple, you can forward it to reportphishing@apple.com. Learn more about phishing and other scams.
Lost or stolen products
- Learn what to do if your iPhone, iPad or iPod touch is lost or stolen.
- Learn what to do if your Apple Watch is lost or stolen.
- Learn what to do if your Mac is lost or stolen.
Developer resources
Contact Apple Developer Connection to request assistance with certificate revocation or issuance.
Law enforcement
Please consult these guidelines for contacting Apple with law enforcement requests:
Journalists
Journalists can contact Apple media relations at media.help@apple.com.