Intro to roles and privileges in Apple Business Essentials

Every Apple Business Essentials user has one or more roles that define what the user can do. Certain roles can manage other roles. For example, a user with the role of Administrator can manage a user that has the role of any Manager or Staff.

Users with the role of Administrator or People Manager can’t sign in using federated authentication; they can only manage the federation process.

In addition, each role consists of a set of privileges, which affect all users that have that role. Staff roles have very limited privileges, Manager roles have more, and users with the role of Administrators have the most.

Role	Can manage the following other roles
Administrator	Other Administrators People Manager Device Enrollment Manager Content Manager Staff
People Manager	Other People Managers Device Enrollment Manager Content Manager Staff
Device Enrollment Manager	None
Content Manager	None
Staff	None

Edit a role’s privileges

In Apple Business Essentials, sign in with a user that has the role of Administrator.
Select Access Management in the sidebar, then select Roles .
Select a role, select Edit, then do one of the following:
- To remove a privilege from a role, deselect its checkbox, then select Save.
- To add a privilege, select its checkbox, then select Save.

Basic privileges

Manage basic privileges as shown in the table below.

Basic privilege	Administrator	People Manager	Device Enrollment Manager	Content Manager
Accept terms and conditions	Always on	Always off	Always off	Always off
Edit role privileges	Always on	Always on	Always off	Always off
Add Apple Customer Numbers and Reseller Numbers	Always on	Always off	Always off	Always off
Set tax status information	Always on	Always off	Always off	Always off
Configure federated authentication	Always on	Always on	Always off	Always off
Create, edit, and delete locations	Always on	Always on	Always off	Always off
Set default Managed Apple Account user name formats	Always on	Always on	Always off	Always off
Administer AppleSeed for IT	On by default	Off by default	Always off	Always off
Participate in AppleSeed for IT	On by default	On by default	On by default	On by default
Use managed devices	Always on	Always on	Always on	Always on
Sign in to iCloud.com with a Managed Apple Account	Always on	Always on	Always on	Always on
Use managed apps and books	Always on	Always on	Always on	Always on

For more information on AppleSeed for IT, see the AppleSeed for IT website.

People privileges

Manage people privileges as shown in the table below.

People privilege	Administrator	People Manager	Device Enrollment Manager	Content Manager
Create, edit, and delete Managed Apple Accounts	Always on	Always on	Always off	Always off
Assign roles to users	Always on	Always on	Always off	Always off
Change account status of users	Always on	Always on	Always off	Always off
Reset passwords for users	Always on	Always on	Always off	Always off
Create, edit, and delete user groups	Always on	Always on	Always off	Always off
Use FaceTime	Off by default	Off by default	Off by default	Off by default
Use iMessage	Off by default	Off by default	Off by default	Off by default

Subscription privileges

Configure plans, as shown in the table below.

Subscription privilege	Administrator	People Manager	Device Enrollment Manager	Content Manager
Create, edit, and delete subscription	Always on	Always off	Always off	Always off

Device privileges

Manage device privileges, as shown in the table below.

Device privilege	Administrator	People Manager	Device Enrollment Manager	Content Manager
Manage MDM servers	Always on	Always off	Always on	Always off
Add, assign, and unassign devices to MDM servers	Always on	Always off	Always on	Always off
Assign devices to organization	Always on	Always off	Always on	Always off
Turn off Activation Lock	Always on	Always off	On by default	Always off
Release devices	Always on	Always off	On by default	Always off
Perform device actions	Always on	Always off	Always off	Always off
Manage Settings	Always on	Always off	Always off	Always off
Manage Collections	Always on	Always off	Always off	Always off
Manage repair requests	Always on	Always off	Always off	Always off

Content privileges

Configure content settings, as shown in the table below.

Note: Any role that can buy apps and books can view payment information.

Content privilege	Administrator	People Manager	Device Enrollment Manager	Content Manager
View apps and books	Always on	Always off	Always off	Always on
Buy apps and books	Always on	Always off	Always off	Always on
Reassign licenses for apps	Always on	Always off	Always off	Always on
Hold unassigned licenses for apps and books	Always on	Always off	Always off	Always on

Staff privileges

Configure staff privileges, as shown in the table below.

Staff privilege								Access
Use managed devices								Always on
Sign in to iCloud.com with a Managed Apple Account								Always on
Use managed apps and books								Always on
Participate in AppleSeed for IT								On by default
Use FaceTime								Off by default
Use iMessage								Off by default

Helpful?

Apple Business Essentials User Guide