Table of Contents

• Welcome
• About this reference
• What’s new in device deployment
• Integration and setup
  • Intro to integration and setup
  • Apple School Manager
  • Apple Business Manager
  • Wi-Fi
    • Join Wi-Fi
    • Roaming
    • Wi-Fi network design
      • Getting proper Wi-Fi coverage
      • Getting proper Wi-Fi capacity
      • Network naming
    • iPad network throughput expectations
    • Wi-Fi specifications for iPhone, iPad, and iPod touch
    • Wi-Fi specifications for Apple TV
    • Connecting devices to 802.1X networks
  • AirPlay
    • AirPlay discovery
    • AirPlay security
    • AirPlay recommendations
  • Filtering content
  • Standards-based services
  • Integration with Microsoft services
    • Microsoft Exchange integration
      • Integrating with Microsoft Exchange
      • Identify an iPhone or iPad
    • Integrating with Azure AD
  • Bonjour
    • Intro to Bonjour
    • Bonjour DNS entries
      • Wide-area DNS Service Discovery
      • How DNS Service Discovery functions
      • Configuring DNS Service Discovery
      • Microsoft DNS and DNS Service Discovery
      • Using $INCLUDE files for DNS Service Discovery
      • Setting up wide-area AirPrint
• Deployment planning and provisioning
  • Intro to deployment planning and MDM enrollment
  • Deployment models
  • User Enrollment
  • Automated Device Enrollment
• Configuration management
  • Intro to configuration management
  • Setup Assistant
  • Mobile device management (MDM)
    • Intro to MDM
    • Choosing an MDM solution
    • Enrolling devices in MDM
    • Configuring your network for MDM
    • Allowing devices to work with APNs
    • Enabling device supervision
  • Education-specific apps and configurations
    • Classroom
    • Shared iPad
    • Schoolwork
  • Apple Configurator 2
• Identity management
  • Intro to identity management
  • Single sign-on
    • Intro to Kerberos Single sign-on
    • Single sign-on extension
  • Managed Apple ID
  • iCloud
    • Intro to iCloud
    • iCloud Drive
    • iCloud Keychain
  • iMessage and FaceTime
• Content distribution
  • Intro to content distribution
  • Deploying apps and books
  • Deploying managed apps and books
  • Deploying custom apps
  • Installing apps with Apple Configurator 2
  • Distributing in-house apps from a web server
    • Intro to distributing in-house apps
    • Preparing your infrastructure
    • Providing updated in-house apps
  • Content caching
    • Intro to content caching
    • Scalability and storage
    • Discovering across multiple public IP addresses
    • Multiple content caches
    • Best practices
    • Setting up a shared internet connection
• Device security
  • Device management security
  • Activation Lock
  • Lost Mode, remote wipe, and remote lock
  • Software update process
  • Encryption and Data Protection
    • Intro to encryption and data protection
    • Role of Apple File System
    • Policy enforcement
    • Passcode policies
    • Digital signing and encryption
  • About persistent tokens
  • App security
    • Intro to app security
    • Sandboxing
  • Network security and certificates
    • Network security
    • Intro to certificate management
    • Certificate deployment
  • Secure access using VPN
    • Intro to VPN
    • VPN On Demand
    • Per App VPN
    • Always On VPN
    • SSL VPN clients
    • Cisco IPsec VPN setup
    • VPN proxy and certificate configuration
• Appendixes
  • Apple TV management
  • AppleCare support
  • AppleSeed for IT
  • iPhone Wi-Fi specification details
  • iPad Wi-Fi specification details
  • Wi-Fi specification details for iPod touch
  • Wi-Fi specification details for Apple TV
• Document revision history