If your iTunes backup isn't encrypted, your Health and Activity data from your iOS device or Apple Watch won't transfer.
How to transfer your iTunes backup to your new device
- Turn on your new device. A "Hello" screen should appear. If you already set up your new device, you need to erase it before you can use these steps.*
- Follow the steps until you see the Apps & Data screen, then tap Restore from Mac or PC.
- Connect your new device to the computer that you used to back up your previous device.
- Open iTunes or Finder on your computer and select your device. You might be asked to trust your device.
- Select Restore Backup. Then choose a backup. Make sure it's the correct one by looking at the date and size of each. If asked to update to a newer version of iOS or iPadOS, learn what to do.
- If you need to restore from an encrypted backup, enter your password when asked.
- Wait for the restore process to finish, then complete the rest of the setup steps on your iOS or iPadOS device. If possible, keep your device connected to Wi-Fi and plugged into power after setup. This allows content like your photos, music, and apps stored in iCloud to automatically download back to your device.
* To erase your device, tap Settings > General > Reset > Erase All Content and Settings. This erases all data on your device. After you erase it, your device restarts and the "Hello" screen appears.
After you transfer to your new iOS or iPadOS device, you might need to complete a few more steps to finish the process. If you have an Apple Watch, learn how to restore it from a backup and pair it with your new iPhone.
Still need help?
- Find out what to do before you sell or give away your iOS device.
- If you can't activate your iPhone, learn what to do.
- If you need more help, contact Apple Support.
Know you’re covered. With AppleCare+, get accidental damage coverage and priority access to Apple experts.