Get help adding cards to Wallet

If you need help adding cards to Wallet to use with Apple Pay, try the steps below.

Make sure that you can add a card

Learn which countries and regions support Apple Pay.

Check Apple Pay on the System Status page. If there's an issue, try again after it's resolved. If there isn't an issue, make sure that you're using:

Apple Pay isn't available for children under 13. Age varies by country and region. In order to send and receive money with Apple Pay or receive the Apple Pay Cash card, you must be at least 18 years old and a resident of the United States. These services are provided by Green Dot Bank, Member FDIC. Learn more about about sending and receiving money.   

Try to add a card

After each step, see if you can add your card to Wallet:

  1. Make sure that you're in a supported country or region.
    • For your iPhone or iPad, go to Settings > General > Language & Region, then scroll to Region.
    • For your Apple Watch, open the Watch app on your iPhone, go to the My Watch tab, tap General > Language & Region, and check the region format.
    • For your MacBook Pro with Touch ID, go to System Preferences > Language & Region, and check the region. You can't add Apple Pay Cash to your Mac.
  2. Restart your iPhone, iPad, Apple Watch, or Mac.
  3. Update to the latest version of iOS, watchOS, or macOS.
  4. Remove the card from Wallet, then add it again.
    • For your iPhone or iPad, go to Settings > Wallet & Apple Pay, tap the card that you want to remove, and tap Remove Card. Then add the card back to Wallet.
    • For your Apple Watch, open the Watch app on your iPhone, go to the My Watch tab, scroll down, and tap Wallet & Apple Pay. Tap the card and tap Remove. Then add the card back to Wallet.
    • For your MacBook Pro with Touch ID, go to System Preferences > Wallet & Apple Pay, click the card that you want to remove, and click the minus (–) sign. Click Delete. Then add the card back to Wallet.

If you still can't add a card, contact your bank or card issuer for help.

In Italy, some UniCredit cards on the VPay and Maestro networks can be added to Wallet only using the UniCredit monhey app. Available in the App Store only in Italy.

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