iPhone User Guide
- Welcome
- What’s new in iOS 12
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- Wake and unlock
- Learn basic gestures
- Learn gestures for iPhone X and later
- Use 3D Touch for previews and shortcuts
- Explore the Home screen and apps
- Change the settings
- Take a screenshot
- Adjust the volume
- Change the sounds and vibrations
- Search for content
- Use and customize Control Center
- View and organize Today View
- Access features from the Lock screen
- Travel with iPhone
- Set screen time, allowances, and limits
- Sync iPhone using iTunes
- Charge and monitor the battery
- Learn the meaning of the status icons
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- Accessories included with iPhone
- Connect Bluetooth devices
- Stream audio and video to other devices
- Control audio on multiple devices
- AirPrint
- Use Apple EarPods
- Apple Watch
- Use Magic Keyboard
- Wireless charging
- Handoff
- Use Universal Clipboard
- Make and receive Wi-Fi calls
- Use iPhone as a Wi-Fi hotspot
- Share your iPhone Internet connection
- Transfer files with iTunes
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- Get started with accessibility features
- Accessibility shortcuts
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- Turn on and practice VoiceOver
- Change your VoiceOver settings
- Learn VoiceOver gestures
- Operate iPhone using VoiceOver gestures
- Control VoiceOver using the rotor
- Use the onscreen keyboard
- Write with your finger
- Control VoiceOver with Magic Keyboard
- Type onscreen braille using VoiceOver
- Use a braille display
- Use VoiceOver in apps
- Speak selection, speak screen, typing feedback
- Zoom in on the screen
- Magnifier
- Display settings
- Face ID and attention
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- Guided Access
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- Important safety information
- Important handling information
- Get information about your iPhone
- View or change cellular settings
- Learn more about iPhone software and service
- FCC compliance statement
- ISED Canada compliance statement
- Class 1 Laser information
- Apple and the environment
- Disposal and recycling information
- Copyright
Make emergency calls on iPhone
In case of emergency, use iPhone to quickly call for help. With Emergency SOS, you can quickly and easily call for help and alert your emergency contacts.
Dial the emergency number when iPhone is locked
On the Passcode screen, tap Emergency.
Dial the emergency number (for example, 911 in the U.S.), then tap .
Use Emergency SOS (in all regions except India)
iPhone 8 and later: Press and hold the side button and either volume button. Continue to hold the buttons when the Emergency SOS slider appears, until iPhone plays a warning sound and starts a countdown. (To skip the countdown, drag the Emergency SOS slider.) When the countdown ends, iPhone calls emergency services.
Or, you can enable iPhone to start Emergency SOS when you click the side button five times. Go to Settings > Emergency SOS, then turn on Call with Side Button.
Other models: Click the side button or Sleep/Wake button (depending on your model) five times, then drag the Emergency SOS slider.
After the emergency call ends, iPhone alerts your emergency contacts that you made a call and sends them your current location (if available).
Use Emergency SOS (in India)
iPhone X and later: Triple-click the side button. Or, if Accessibility Shortcut is turned on, press and hold the side button and either volume button until the sliders appear, then drag Emergency SOS.
Other models: Triple-click the side button or Sleep/Wake button (depending on your model).
By default, iPhone plays a warning sound, starts a countdown, then calls the emergency services.
After the emergency call ends, iPhone alerts your emergency contacts that you made a call and sends them your current location (if available).
Change your Emergency SOS settings
Go to Settings > Emergency SOS.
Do any of the following:
Turn Auto Call on or off: When Auto Call is on and you start Emergency SOS, iPhone plays a warning sound, starts a countdown, then calls the emergency services in your region.
Turn the countdown sound on or off: When Countdown Sound is on, iPhone plays a warning sound even in silent mode or when Do Not Disturb is turned on.
Manage your emergency contacts: Tap Set Up Emergency Contacts in Health or Edit Emergency Contacts in Health. See Create a Medical ID in Health on iPhone.
Important information about emergency calls on iPhone
You can use iPhone to make an emergency call in many locations, provided that cellular service is available, but you should not rely on it for emergencies. Some cellular networks may not accept an emergency call from iPhone if iPhone isn’t activated, if iPhone isn’t compatible with or configured to operate on a particular cellular network, or (when applicable) if iPhone doesn’t have a SIM card or the SIM card is PIN-locked.
In certain regions, your location information (if determinable) may be accessed by emergency service providers when you make an emergency call.
Review your carrier’s emergency calling information to understand the limits of emergency calling over Wi-Fi.
With CDMA, when an emergency call ends, iPhone enters emergency call mode for a few minutes to allow a call back from emergency services. During this time, data transmission and text messages are blocked.
On models with Dual SIM, when you’re on a phone call, any incoming calls on your other line (including calls from emergency services) go directly to voicemail (if available from your carrier); you won’t receive missed call notifications.
If you set up conditional call forwarding (if available from your carrier) from one line to another when a line is busy or not in service, the calls don’t go to voicemail; contact your carrier for setup information.