Get a verification code and sign in with two-factor authentication

With two-factor authentication, you’ll need a verification code to sign in with your Apple ID on a new device or browser.

Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.

If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.

Use the code displayed on your trusted device

If you have a trusted device running iOS 9 or later, OS X El Capitan or later, iPadOS 13 or later, or watchOS 6 or later, the verification code is displayed automatically on your trusted devices.

  1. Sign in with your Apple ID and password on a new device or browser.
  2. Look for a sign in notification on any of your trusted devices.*
    Map with Buffalo, NY prominently marked on it. The caption indicates that an Apple ID is being used to sign in to an iPhone near Buffalo.
  3. Tap Allow to receive your verification code.
  4. Enter the verification code on your other device to complete sign in.

*The notification might include a map of the approximate location of the sign-in attempt. This location is based on the new device's IP address and might reflect the network that it's connected to, rather than the exact physical location. If you know that you're the person trying to sign in but don't recognize the location, you can still tap Allow and view the verification code.

Get a text or phone call

If you don’t have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call.

  1. Select Didn't Get a Code? on the sign in screen.
  2. Choose to have the code sent to your trusted phone number.
  3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: #123456
    A verification code displays on trusted iPhone
  4. Enter the code on your other device to complete sign in.

Get a code from Settings on your trusted device

If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.

From your iPhone, iPad, or Apple Watch

If your device is online:

  1. Go to Settings > [your name].
  2. Tap Sign-In & Security > Two Factor Authentication.
  3. Tap Get Verification Code.
    On iPhone, tap Get Verification Code

If your device is offline:

  1. Go to Settings > [your name].
  2. Tap Sign-In & Security. 
  3. A message says "Account Details Unavailable." Tap Get Verification Code.

From your Mac

  1. Go to Apple menu  > System Settings, then click your name.
  2. Click Sign-In & Security > Two-Factor Authentication.
  3. Click Get a Verification Code.
    On Mac, open settings to get a verification code

If you still can't sign in

If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.

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