Use a SIM PIN for your iPhone or iPad

Lock your SIM card with a PIN (personal identification number) to require an identification code for phone calls and cellular-data usage.

To protect your SIM card or eSIM from others using it for phone calls or cellular data, you can use a SIM PIN. Then, every time you restart your device or remove the SIM card, your SIM card or eSIM will automatically lock and you'll see "Locked SIM" in the status bar. 

Don't try to guess your SIM PIN. The wrong guess can permanently lock your SIM card or eSIM, which means that you would need a new SIM card or eSIM.

Turn your SIM PIN on or off

  1. If you have an iPhone with a single SIM card or eSIM, go to Settings > Cellular > SIM PIN. If you have an iPhone with Dual SIM or Dual eSIM, go to Settings > Cellular > tap the number you want to modify > SIM PIN. If you have an iPad, go to Settings > Cellular > SIM PIN.
  2. Turn on your SIM PIN or turn it off.
  3. If asked, enter your SIM PIN. If you've never used one, enter the default SIM PIN from your carrier. If you don’t know the default SIM PIN, don't try to guess it. Check your carrier's customer service page or the documents that came with your wireless plan. Or you can contact your carrier.
  4. Tap Done.

If you forgot or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card or eSIM, and then you would need a new SIM card or eSIM. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card or eSIM. If you aren't sure which carrier to call and have a device with a physical SIM card, remove your iPhone SIM card or iPad SIM card and check the card for the carrier's name or logo.

    If you aren't sure which carrier to call and your device has an eSIM, go to Settings > Cellular and your carrier will be listed directly above "Turn On This Line."

  2. Ask your carrier to help you unlock your SIM card or eSIM using the default SIM PIN or PUK code.
  3. If you can't unlock your SIM card or eSIM using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card or eSIM.

*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).

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