Track orders and purchases in Apple Wallet

When you make a purchase from a participating app or website on your iPhone, iPad, or Mac, you can track your order in the Wallet app on your iPhone.

Track orders in Apple Wallet

You can use Order Tracking in the Wallet app to view:

  • Order status, an estimated arrival time, or if there are any issues with your order

  • Your order number, purchase total, and the status of your payment

  • You can contact the merchant directly from the Wallet app

When you make a purchase from a participating merchant, you can track orders in the Wallet app from your iPhone:

  • Automatically: Track orders for select Apple Pay purchases made on devices with iOS 16, iPadOS 16, macOS 13, or later.

  • Manually: Tap the Track with Apple Wallet button on the order confirmation screen in apps with iOS 17, iPadOS 17, or on the web with devices using iOS 17 or iPadOS 17, or macOS Sonoma.

    An example of the "Track with Apple Wallet" button

To view orders placed on your other devices, you must be signed in with the same Apple ID.

How to track Apple Pay purchases and orders in Apple Wallet

  1. On your iPhone, open the Wallet app.

  2. Tap the Orders buttonOrders button.

  3. Tap a purchase to see more details.

  4. For more information or help:

    • Tap Manage Order to visit the merchant's website.

    • Tap Email This Merchant to reach out to the merchant.

    • Tap Order Total to see payment details.

    • Track your order on the shipping company's website.

To share your order information, tap the Share buttonShare button and choose a sharing option, such as Messages.

You can also tap a recent transaction to see its Order Tracking details. In the Wallet app:

  1. Tap your credit or debit card.

  2. Then tap a recent transaction.

If there's a problem with your Order Tracking information

The Wallet app displays information provided by the merchant. If the information that you see in the Wallet app isn't what you expect, or if you have a question about your order, order details, or receipt details, contact the merchant for more information.

Apple Pay is a service provided by certain Apple affiliates, as designated by the Apple Pay privacy notice. Neither Apple Inc. nor its affiliates are a bank. Any card used in Apple Pay is offered by the card issuer.

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