If Maps isn't working on your Apple device

Can’t find your location on Maps? Do you see the wrong results in Maps on your iPhone, iPad, iPod touch, or Mac? Learn what to do.

If you need to correct information or add your business to Maps

If you're a business owner and want to add your business or correct the information about one of your locations in Maps, sign in to Apple Business Connect. With Apple Business Connect, you can upload high resolution photos, showcase items or offers, and take other actions to elevate your brand. The business details you update in Apple Business Connect appear in several places, including Maps, Siri, Safari, Calendar, and more.

To correct or update business information, you can claim your business if it already appears in Maps:

1. In Maps, search for a business. If needed, tap the correct business or location.

2. Scroll down to the bottom and tap Claim This Place.

3. Follow the on screen instructions to sign in to Apple Business Connect.

If you can't find your current location on your iPhone, iPad, or iPod touch

• Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy & Security, then tap Location Services. Make sure Location Services is on, and Maps is set to While Using the App or Widgets.

• Set the date, time, and time zone correctly on your device. In the Settings app, tap General, then tap Date & Time. If possible, turn on Set Automatically.

• Turn on cellular data or Wi-Fi so that you have an active connection. In the Settings app, tap Wi-Fi or Cellular, then select a network or cellular plan.

Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and cellular towers to determine your location. If you still can't find your current location in Maps, close the Maps app and reopen it. You can also try to restart your iPhone, iPad, or iPod touch.

Learn more about Location Services on your iPhone, iPad, or iPod touch.

Edit or refine your home address in Maps on your iPhone or iPad

1. In the Maps app, scroll to Places.

2. Tap and hold the icon for the location that you want to change.

3. Tap Edit Details.

4. Tap Refine Location on the Map and move the icon as needed.

5. Tap Done.

In iOS 18 and later, you can set a home or work address in Maps that is different from the home or work address on your Contact Card.

If you can't find your current location on your Mac

1. From the Apple menu , choose System Settings.

2. Click Privacy & Security on the left, then click Location Services on the right.

3. Make sure that both Location Services and Maps are turned on.

   

4. Close the settings window.

5. Make sure that your Mac is connected to the internet.

Set, edit, or delete your home or work address on macOS

If you want your map to face north

While you are exploring a map

1. In Maps, either tap the blue direction arrow or use two fingers to rotate the map to reveal the compass.

2. Tap the compass until your map orientation is set to north. The compass displays "N" or disappears to indicate your map now faces north.

While you are planning a route

1. In Maps, tap Go to plan your route.

2. Tap the blue direction arrow.

While you are navigating

1. In Maps, tap Go to start your route.

2. Tap the overview button.

Report an issue or add a missing place in Maps on your iPhone, iPad, or iPod touch

1. In the Maps app, scroll down to the bottom of the screen.

2. Tap Report an Issue. From this screen, you can report a street, place, or route issue, or report an incident or missing place.

   

3. After you've chosen an issue, follow the onscreen instructions.

You can also edit your favorite places and update your home or work address.

Report an issue or add a missing place in Maps on your Mac

1. From the menu bar in Maps, choose Maps > Report an Issue.

2. Choose an issue. From this screen, you can add a place to Maps or report a street or place issue.

3. Follow the onscreen instructions.

You can also edit your home or work address.

If you have trouble with spoken directions on your iOS or iPadOS device

1. In the Settings app, tap Apps.

2. Tap Maps.

3. Tap Spoken Directions.

   

4. Select your options, like volume level or whether to pause podcasts for directions or whether to hear directions through your vehicle's radio.

After you start directions in Maps in iOS 26, you can tap the volume button to quickly change spoken directions options like volume or when you receive spoken directions.

Turn Spoken Directions on or off by tapping the audio button on the map after you start turn-by-turn navigation. See which countries or regions support turn-by-turn navigation.

Other problems you might encounter when you use Maps

If Maps continues to show you a place you don't recognize

If you have trouble with CarPlay when you try to use Maps with your vehicle

If you can't find offline maps you downloaded in iOS 17 or later