If you didn’t receive your Apple Account verification or password reset email

Not sure where your verification or reset email was sent? You can check all of the email addresses associated with your Apple Account, or resend the email.

Search for the email

The email is sent from “Apple”, so you can search for it in your email account. If it isn’t in your inbox, check your folders.

If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder. You might also have to change your email address settings to allow messages from email.apple.com.

Make sure you’re checking the correct email account

If you’re looking for a password reset email, check each email address associated with your Apple Account.

If you’re looking for a verification email, you can sign in to your Apple Account and review all the email addresses you have on file, including the one that you’re trying to verify. If the email address is spelled incorrectly, you can update it and send another verification email.

Resend the email

To resend a password reset email, repeat the steps to reset your password, and a new email will be sent to your Apple Account primary email address.

To resend the verification email, sign in to the Apple Account on the web. Click Resend next to the email address that you want to verify, and you’ll receive another email at that address.

Make sure that you’re getting email

If you’re not getting any email, you might need to contact your email service provider for help. Learn what to do if you can’t send or receive email on your Mac or if iCloud mail isn’t working.

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