Online Support Survey

Overall, how satisfied were you with your experience on the Apple Support site today?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied
Which Apple product or service did you primarily want to know more about today?

AirPods

Apple ID

Apple Music

Apple TV

Apple Watch

iCloud

iPad

iPhone

iPod

iTunes

Mac (Desktops, notebook computers, or macOS)

Other Apple software (Pages, Keynote, iMovie, etc.)

Other
Primarily, why did you visit the Apple Support site today?

Troubleshoot an issue

Learn how to use a product or product feature

Set up a product

Participate in the Apple Support Communities forum

Request a repair or product replacement or check the status of an existing repair or replacement

Get a manual, user guide, or product specifications

Research information for a new product purchase

Get a phone number to call AppleCare technical support

Download or update software

Get support for sales or refund questions

Another reason not listed above
Were you able to complete your intended purpose today?

Yes

No

Uncertain

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