If you can't download or update apps on your Mac

Try this if you have an issue when you update or download apps from the App Store on your Mac.

Is the App Store available?

Check Apple’s System Status page to find out if the App Store is temporarily unavailable in your country or region.

Check Apple’s System Status page


Manually update the app

Change your payment method

You might have an unpaid order. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.

Learn how to pay an unpaid order


Restart your Mac

Restart your Mac. Then check whether you can download or update apps.

Restart your Mac


Contact Apple

If you still can't download or update apps on your Mac, contact Apple Support.


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