Update your device's software
It's always a good idea to keep the operating system on your iPhone or iPad updated. If you have one of the devices listed below, it's especially important to update your device's software before November 3, 2019 to make sure that its GPS, date, and time continue to work properly.
If you don't update to the newest version of iOS available for your device before November 3, 2019, some models might not be able to maintain an accurate GPS position. And functions that rely on the correct date and time—such as syncing with iCloud and fetching email—might not work.
Check your device's iOS version
After you update your iPhone or iPad, you can check to make sure that your device has updated successfully:
- Open the Settings app.
- Tap General, then tap About.
- Look for the number next to Software Version.
|Updated iOS version||Device|
|iOS 10.3.4||iPhone 5
iPad (4th generation) Wi-Fi + Cellular
|iOS 9.3.6||iPhone 4s
iPad mini (1st generation) Wi-Fi + Cellular
iPad 2 Wi-Fi + Cellular
iPad (3rd generation) Wi-Fi + Cellular
This issue does not affect iPod touch or any iPad models that have Wi-Fi only. It also doesn't affect iOS devices newer than those listed above.
If you’ve updated your device and you're still experiencing issues, try these articles: