Find your Exchange Device ID

If you need help using your iPhone, iPad, or iPod touch, Exchange administrators might need your Exchange Device ID.

Find your Exchange Device ID in iOS 11 and later

  1. Go to Settings > Passwords & Accounts.

  2. Select Add Account.

  3. Choose Microsoft Exchange from the list. Your Exchange Device ID is at the bottom of your screen.

    Screenshot of iPhone settings showing the Exchange Device ID location

If you restore your device to factory settings or move to a new device, you receive a new Exchange Device ID.

Contact the vendor for additional information.

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