Apple School Manager User Guide

• Welcome
• Overview
  • What is Apple School Manager?
  • Program requirements
  • Device eligibility
  • Enroll in Apple School Manager
  • Upgrade to Apple School Manager
  • Updated terms and conditions
  • Keyboard shortcuts
• Get Support
• View activity
• Use Setup Assistant
  • How to use Setup Assistant
  • Find students, staff, and classes
    • Integrate your Student Information System (SIS)
    • View and edit SIS information
    • Import accounts using SFTP
    • Edit SFTP sign-in information
    • About .csv templates
      • Template information
      • Best practices for merging data
      • Students template
      • Staff template
      • Courses template
      • Classes template
      • Rosters template
      • Locations template
      • MDM information template
  • Institution details
    • Add institution details
    • Change tax status
    • Set up an MDM solution and assign devices
• Edit institution settings
• Use federated authentication
  • Intro to federated authentication
  • Configure federated authentication with Microsoft Azure AD
  • View user name conflicts
  • Resolve domain conflicts
  • How Apple notifies users with Apple ID conflicts
  • Turn on and test federated authentication
  • Change user information
    • Password changes originating in a federated domain
    • Change a federated user’s role
    • Change a user’s email to a federated domain
    • Change a user’s Managed Apple ID to a federated domain
    • Change a user’s email to an unfederated domain
    • Change a user’s Managed Apple ID to an unfederated domain
  • Add federated domains
  • Copy the TXT record
• Managed Apple IDs
  • What are Managed Apple IDs?
  • Managed Apple IDs and Shared iPad
  • Use Managed Apple IDs
  • Create Managed Apple IDs
  • Edit Managed Apple ID formats
• Manage locations
  • Intro to locations
  • Add a location
  • Delete a location
• Work with user accounts
  • About user accounts
  • User account status
  • Search for user accounts
  • View user account information
  • Inspect a user account
  • Manage student progress
  • Add accounts
    • Add a user account
    • Add administrators
    • Add managers
  • Manage existing users
    • Edit account information
    • Deactivate user accounts
    • Reactivate user accounts
    • Delete user accounts
  • Reset a verification phone number
  • Add additional verification phone numbers
• Assign and reset passwords
  • About temporary passwords
  • Password policy scenarios
  • Set password policies
  • Create a new sign-in
  • Reset passwords
  • Create Shared iPad passcodes
  • Reset Shared iPad passcodes
  • Sign out devices
• Send codes
  • About verification codes
  • Send verification codes
• Manage classes
  • Manually create a class
  • Search for classes
  • Edit a class
• Assign roles
  • Role management
  • Role privileges
  • Assign roles
  • Edit role privileges
• Manage devices
  • Intro to device management
  • Manage device suppliers
  • View device order information
  • Manage mobile device management (MDM) servers
    • Add MDM servers
    • Edit MDM servers
    • Set a default MDM server for device types
    • Change MDM server default device assignment
    • Delete MDM servers
  • Manage device assignments
    • Assign devices added from Apple Configurator
    • Assign purchased devices
    • Unassign devices
    • Release devices
    • Review device assignments
    • Assign a device that was serviced and replaced
• Buy apps and books
  • Intro to apps and books
  • Add payment information
  • Plan for migration to Apps and Books
  • Transfer licenses
  • Invite VPP Purchasers
  • Add Content Managers to locations
  • Plan for content distribution
  • Buy required content for initial deployment
  • Select and buy content
  • Acquire productivity and creativity apps
• Read log files
  • What are log files?
  • Log error list
  • Log file example
  • Read a log file
• Integrate iTunes U
  • For administrators
    • Associate iTunes U information
    • Integrate iTunes U Public Site Manager
  • For instructors
    • Migrate courses
    • Set up iTunes U courses
• Export Skyward data