If your left or right AirPod isn't working

Learn what to do if your left or right AirPod doesn't play audio.

If there's no sound in one AirPod

  1. Make sure that your charging case is fully charged.

  2. Place both AirPods in your charging case and let them charge for 30 seconds.

  3. Open the charging case near your iPhone or iPad.

  4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .

  5. Put both AirPods in your ears.

  6. Play audio to test both AirPods.

If an AirPod still isn't working, reset your AirPods or contact Apple Support.

If one AirPod is louder or quieter than the other

If your left or right AirPod isn't playing any sound, or if the volume is too quiet, follow these steps:

  1. Check the microphone and speaker mesh on each AirPod.

  2. If there's any debris, clean your AirPods.

  3. Go to Settings > Accessibility > Audio/Visual > Balance, and make sure that the balance is set in the middle.

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