Apple Watch Service and Repair

Learn more about Apple Watch service options and warranty.

Get ready for Apple Watch service

Many Apple Watch issues can be resolved by restarting the device. You can also unpair your Apple Watch from your iPhone and then pair it again. Learn how to resolve charging issues.  

If you need service, be sure to:

  • Charge your Apple Watch
  • Unpair your Watch from your iPhone
  • Remove your band and keep it along with your charging cable and other accessories. You’ll need these after your Apple Watch service and they cannot be returned.
  • Make sure you know your Apple ID and password
  • If you have an Apple Watch Edition, remove the loose parts from your Apple Watch Edition Magnetic Charging Case and keep them before you return your Apple Watch for service.

Learn how to get your Apple Watch ready for service

Out-of-warranty service

Service is considered out of warranty when:

  • Your Apple Watch is beyond the eligible warranty term
  • Your Apple Watch has an issue that’s not covered under warranty or consumer law, like accidental damage or damage caused by unauthorized modifications

We might be able to fix or replace your Apple Watch for an out-of-warranty fee. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used Apple genuine parts that have been tested and pass Apple functional requirements. The Apple Limited Warranty is in addition to rights provided by consumer law.

Read the Apple Limited Warranty

Battery service

If your Apple Watch has a battery, power, or charging issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we can service your device at no additional cost. If it experiences issues that aren’t covered, or if your battery has worn down from normal use, we can service your device for a fee.

Get help if your Apple Watch won’t charge or turn on
Get battery service

Damaged glass

If your Apple Watch display has an issue that’s covered by the Apple Limited Warranty or consumer law, we can service your device at no cost. If you have AppleCare+, damaged glass is subject to a service fee. If you have no coverage, you will pay a higher out-of-warranty fee.

Set up service

Apple accessories

The Apple-branded accessories that come in the box with your product may be covered at no additional cost under the Apple Limited Warranty, consumer law, or AppleCare+. Contact Apple or an Apple Authorized Service Provider for service details.

We can help with returns or exchanges of third-party accessories that you bought from Apple. For service or support, contact the accessory manufacturer.

Contact Apple support

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Authorized Service Provider to make sure you get your product back working the way it should.