Get your Apple device ready for a service

Choose your device to find out how to get your Apple device ready for a service.

Send your AirPods or AirPods Pro back to Apple

Find out how to send your AirPods or AirPods Pro to Apple from your specific country or region.

How to send one of your AirPods or AirPods Pro back to Apple

United States or Canada

Europe

Asia-Pacific

How to send both AirPods or AirPods Pro back to Apple

United States or Canada

Europe

Asia-Pacific

Service and repair

Choose your device to find out more about service and repair options:

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