Make a call with Wi-Fi Calling
With Wi-Fi Calling, you can make or receive a phone call if you have a Wi-Fi connection in an area with little or no mobile coverage. Find out how to make a voice call using Wi-Fi Calling.
Place Wi-Fi calls from your iPhone
To turn on Wi-Fi calling, go to Settings > Phone > Wi-Fi Calling. You may need to enter or confirm your address for the emergency services.
If Wi-Fi Calling is available, you’ll see "Wi-Fi" in the status bar while viewing Control Centre. Then your calls will use Wi-Fi Calling.
When mobile service is available, your iPhone will use it for emergency calls. If you turn on Wi-Fi Calling and mobile network service isn’t available, emergency calls may use Wi-Fi calling. Your device's location may be used to aid response efforts when you make an emergency call, regardless of whether you've enabled Location Services.
Add a device to use it with Wi-Fi calling
Check that the device you want to add has the latest version of software.
On your iPhone, go to Settings > Phone > Wi-Fi Calling.
Turn on Add Wi-Fi Calling For Other Devices.
Go back to the previous screen, then tap Calls on Other Devices.
Turn on Allow Calls on Other Devices if it's not on. A list of your eligible devices will appear under Allow Calls On.
Turn on each device that you want to use with Wi-Fi Calling.
Next, make sure your other devices will accept calls from your iPhone:
On your iPad, go to Settings > FaceTime. Then turn on Calls from iPhone.
On your Mac, open the FaceTime app and choose FaceTime > Settings (or Preferences). Then turn on Calls from iPhone.
Wi-Fi Calling is enabled automatically for Apple Watch when you turn on Allow Calls on Other Devices.
If you can't add a device:
On your iPhone, make sure Wi-Fi Calling and Allow Calls on Other Devices are turned on, and that your device appears under Allow Calls On.
Make sure you're using the same Apple ID for FaceTime and iCloud on your iPhone and your other device.
Make and receive Wi-Fi calls from another device
If your network provider supports Wi-Fi Calling on iCloud-connected devices, you can also make and receive Wi-Fi calls on other devices.
Make sure you've signed in to iCloud and FaceTime with the same Apple ID that you use on your iPhone. Also, make sure your devices have the latest software.
To place a Wi-Fi call from your iPad, Apple Watch or Mac, follow these steps.
Call from your iPad
If you haven’t yet, add your device to use with Wi-Fi Calling.
Open the FaceTime app.
Enter a contact or phone number, then tap the contact or phone number.
Tap the Audio button
.
You can also place a call by tapping a phone number in Contacts, Mail, Messages, Safari and other apps.
Call from your Mac
Open the FaceTime app.
Choose FaceTime > Settings (or Preferences).
Turn on Calls from iPhone.
Make and receive phone calls in FaceTime.
Call from your Apple Watch
Open the Phone app.
Choose a contact.
Tap the Phone button
.Select the phone number or email address you want to call.
Remove a device
If you don't want to use Wi-Fi Calling from one of your devices:
On your iPhone, go to Settings > Phone > Calls on Other Devices.
In the list of devices, turn off Wi-Fi Calling for the device you want to remove.
If Wi-Fi Calling isn't working
If you can't turn on or use Wi-Fi Calling, make sure your network provider offers Wi-Fi Calling and your devices have the latest software.
If you’re unable to turn on or use Wi-Fi Calling, your device software is up to date and your network provider supports Wi-Fi Calling, contact your network provider.
If you've contacted your network provider and can’t turn on Wi-Fi Calling or make a Wi-Fi call, follow these steps. Wait two minutes before you go from one step to the next.
Go to Settings > Phone > Wi-Fi Calling and make sure Wi-Fi Calling is on.
Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.
Turn Wi-Fi Calling off and then on again.
Go to Settings > General > Transfer or Reset iPhone > Reset.
Tap Reset Network Settings.
FaceTime isn't available in all countries or regions.
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