If you get an alert in the Find My app that your AirPods setup is incomplete
You may get an alert that your AirPods setup is incomplete if your AirPods fail to pair or they partially pair (for example, if only the right earbud pairs successfully).
If you get an AirPods setup is incomplete alert
Wait a few minutes for the pairing to complete. Your AirPods may take a while to pair.
Update to the latest version of iOS or iPadOS.
Make sure your device is protected by a passcode.
If you haven’t done so already, turn on two-factor authentication for your Apple Account.
In Settings, check for an alert to Update Apple Account Settings. If you see an alert, follow the prompts to finish the setup process.
If you haven’t done so already, turn on iCloud Keychain.
Make sure you’ve turned on Find My: Open the Settings app, tap your name, then tap Find My. Tap Find My iPhone and make sure you’ve turned on both Find My iPhone and Find My network.
Make sure Bluetooth and Find My network are turned on for your AirPods:
Remove your AirPods from the charging case.
Open the Settings app, then tap Bluetooth, and make sure it’s turned on.
Then tap the More Info button
next to your AirPods. Scroll down and tap Find My. Make sure Find My network is turned on.
Put your AirPods in the charging case. Close the lid of your charging case, wait a few moments, then open the lid again.
After about a minute, pairing should be complete and the alert should no longer appear.
If your AirPods still won’t pair
Close your AirPods case with the AirPods inside.
Open the Find My app, tap Devices, then choose your AirPods.
Tap Remove or Remove This Device.
Go to the Home Screen on your iPhone or iPad.
Open the lid of your AirPods charging case. Then follow the on-screen instructions to reconnect your AirPods.
Learn more
Find out what to do if you try to set up an Apple device such as AirPods or an item such as an AirTag or another Find My network accessory, and see a message in the Find My app that says it's paired to another Apple Account or a message that says "AirPods Mismatch".
