What are Managed Apple IDs in Apple School Manager?
Like any Apple ID, Managed Apple IDs are used to sign in to a personal or shared device. They’re also used to access Apple services—including iCloud, iTunes U courses, and collaboration with iWork and Notes—and Apple School Manager. Unlike Apple IDs, Managed Apple IDs are owned and managed by your school or district and are designed to meet the needs of education institutions—including password resets, limitations on communications, and role-based administration. Apple School Manager makes it easy to create a unique Managed Apple ID for each person in bulk from verified domains. Managed Apple IDs don’t support Family Sharing.
Important: A user with a Managed Apple ID can lock themselves out of their account if they enter an incorrect password more than 10 times. To reset their password, the user must contact an administrator, people manager, or another user with password reset privileges.
How Managed Apple IDs are created
Managed Apple IDs are created after you:
Import accounts from your Student Information System (SIS)
Import .csv files using the Secure File Transfer Protocol (SFTP)
Use federated authentication with Microsoft Azure Active Directory (AD)
Create accounts manually
Important: Keep in mind that every Managed Apple ID must be unique. It also can’t be the same as other Apple IDs that your staff, instructors, and students may already have.
How Managed Apple IDs are used
As an administrator or manager, you use Managed Apple IDs in three main ways—with accounts, roles, and classes.
Accounts: Administrators can complete a range of tasks within Apple School Manager to manage accounts. For example, you can assign roles or reset passwords for a specific set of users.
Roles: After a Managed Apple ID is created for a user, the administrator can then assign roles for the user. These roles include manager, instructor, staff, and student. These roles define which tasks users can perform in Apple School Manager with their Managed Apple ID.
Classes: A class is a collection of instructor and student accounts. Classes have at least one instructor added when the class is created. After a class is created, it’s used with your mobile device management (MDM) solution to enable classes to appear in the Classroom app for iPad and Shared iPad, and to simplify the experience for students using Shared iPad.
In addition, the administrator and manager can manually add an account at any time, such as when a temporary instructor is added to your school. You can also view and edit account information, such as the user’s name, ID number, grade level, and more. Depending on your role, you can also reset a user’s Managed Apple ID password, send them a verification code so they can sign in, and deactivate or restore an account.