iPhone Express Replacement Service

Get a replacement before you send us your original iPhone

How do I get Express Replacement Service?

Express Replacement Service is a benefit of AppleCare+ for iPhone. Follow the steps below to take advantage of this service.

  1. Confirm your coverage.
  2. Contact us to request Express Replacement Service.
    We’ll place a temporary authorization on your credit card until we receive and assess your original iPhone. If your device has accidental damage, you’ll need to pay the "All Other Damage fee" listed in the AppleCare+ for iPhone Terms. Express Replacement Service is not available under the "Screen-Only Damage" fee. 
  3. Back up your original iPhone. You'll need this backup for your replacement iPhone.
  4. Return your original iPhone to us within 10 days. Use the packaging that we include with your replacement, and follow these steps before you send it in.
  5. After you receive your replacement iPhone, insert your SIM card and use your backup to restore it.

    Review the Express Replacement Service Terms and Conditions 
    Read the Apple Privacy Policy 


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How much does Express Replacement Service cost?

If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. If your device has accidental damage, you’ll need to pay the All Other Damage fee listed in the AppleCare+ for iPhone Terms. Express Replacement Service is not available under the "Screen-Only Damage" fee. 

If you've already used your AppleCare+ accidental damage incidents (below), you'll pay an out-of-warranty fee

Model  AppleCare+ incident fee
All eligible iPhone models  € 99

All fees are in Euro.

What are the charges on my credit card?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if both of these conditions are met:

Replacement values / temporary authorizations - Ireland

We’ll place a temporary authorization on your credit card until we receive and assess your original iPhone. 

If we receive your original product within 10 business days and we confirm that the product is eligible for service coverage, the temporary authorization will expire. If you will be charged the full replacement value of your iPhone, we will send you an email.

iPhone 12

iPhone model Replacement value
iPhone 12 Pro Max  
128 GB € 1,279 
256 GB € 1,399 
512 GB € 1,628.99 
iPhone 12 Pro  
128 GB € 1,178.97
256 GB € 1,298.97
512 GB € 1,528.96
iPhone 12  
64 GB € 928.95
128 GB € 978.97
256 GB € 1,098.97
iPhone 12 mini  
64 GB € 828.98 
128 GB € 878.99 
256 GB € 998.99 

iPhone 11

iPhone model Replacement value
iPhone 11 Pro Max  
64 GB € 1,167.99
256 GB € 1,337.75
512 GB € 1,568.50
iPhone 11 Pro  
64 GB € 1,068.37
256 GB € 1,238.13
512 GB € 1,467.87
iPhone 11  
64 GB € 708.98
128 GB € 758.99
256 GB € 878.99

iPhone XS

iPhone model Replacement value
iPhone XS Max  
64 GB € 1,179
256 GB € 1,349
512 GB € 1,579
iPhone XS  
64 GB € 1,059
256 GB € 1,229
512 GB € 1,459

iPhone XR

iPhone model Replacement value
iPhone XR  
64 GB € 608.95
128 GB € 658.96
256 GB € 898.97

iPhone X

iPhone model Replacement value
iPhone X  
64 GB € 1,066.34
256 GB € 1,239.15

iPhone 8 / iPhone 8 Plus

iPhone model Replacement value
iPhone 8 Plus  
64 GB € 548.98
128 GB € 598.99
256 GB € 838.99
iPhone 8  
64 GB € 498.96
128 GB € 548.98
256 GB € 718.99

iPhone 7 / iPhone 7 Plus

iPhone model Replacement value
iPhone 7 Plus  
32 GB € 498.96
128 GB € 548.98
256 GB € 1,025.68
iPhone 7  
32 GB € 388.97
128 GB € 438.99
256 GB € 883.36

iPhone 6s / iPhone 6s Plus

iPhone model Replacement value
iPhone 6s Plus  
16 GB € 761.38
32 GB € 404.58
64 GB € 842.70
128 GB € 523.51
iPhone 6s  
16 GB € 649.56
32 GB € 353.75
64 GB € 730.88
128 GB € 471.67

iPhone 6 / iPhone 6 Plus

iPhone model Replacement value
iPhone 6 Plus  
16 GB € 680.06
64 GB € 730.88
128 GB € 995.18
iPhone 6  
16 GB € 568.24
32 GB € 462.52
64 GB € 619.07
128 GB € 883.36

iPhone SE

iPhone model Replacement value
iPhone SE (2nd generation)  
64 GB € 498.96
128 GB € 548.98
256 GB € 668.98
iPhone SE  
16 GB € 507.25
32 GB € 425.93
64 GB € 568.24
128 GB € 537.74

iPhone 5s

iPhone model Replacement value
iPhone 5s  
16 GB € 425.93
32 GB € 476.75
64 GB € 913.86

iPhone 4s

iPhone model Replacement value
iPhone 4s  
8 GB € 399
16 GB € 499
32 GB € 679
64 GB € 789

These prices apply in Ireland. Fees are in euro and include VAT. Your replacement iPhone will be new or equivalent to new. Apple reserves the right to change the replacement value on this web page from time to time.

See other Apple repair fees
Learn more about Apple iPhone service