iPhone Express Replacement Service

Replace your iPhone quickly with AppleCare+

What is Express Replacement Service?

Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPhone before you return your product to us. We'll include packaging to return your damaged or non-working product.

Contact Apple to make an Express Replacement Service request.

Check your service and support coverage
Call Apple to set up an express replacement

How much does Express Replacement Service cost?

If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. Any fees you might pay will be for the replacement iPhone. 

Some issues might be covered under the Apple Limited WarrantyAppleCare+, or consumer law, in which case there’s no fee to replace your product. If your iPhone has accidental damage, you’ll pay an AppleCare+ incident fee, as shown below.

Model  AppleCare+ incident fee
All eligible iPhone models  € 99

If you’ve already used both incidents of accidental damage that come with AppleCare+, you’ll pay an out-of-warranty fee for your replacement, as shown on our pricing page. 

See Apple out-of-warranty fees

How do I return my original iPhone?

We’ll send your replacement iPhone with shipping materials and instructions. Your replacement will have factory settings. Return your original iPhone to us within 10 business days of your request to avoid paying the full replacement value..

Before you return your iPhone to us, be sure to back up your data and prepare your iPhone for replacement. Your replacement device will not have your data on it, and you'll need to restore that data from your backup.

Back up your iPhone
Prepare your iPhone for replacement
Read the Apple privacy policy

What are the charges on my credit card?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if:

  • Your repair is covered under warranty, AppleCare+, or consumer law
  • We receive your original product within 10 business days
  • Your original device does not have severe damage or unauthorized modifications

Replacement value

When we send you a replacement iPhone through Express Replacement Service, you need to return your originally purchased iPhone to us within 10 business days. After 10 days, we'll charge you the full replacement value. 

If your issue is caused by severe damage to your iPhone or if it's inoperable after unauthorized modifications, or we never receive it, we’ll charge you the replacement value.

iPhone 11

iPhone model Replacement value
iPhone 11 Pro Max  
64 GB € 1,279
256 GB € 1,449
512 GB € 1,679
iPhone 11 Pro  
64 GB € 1,179
256 GB € 1,349
512 GB € 1,579
iPhone 11  
64 GB € 829
128 GB € 879
256 GB € 999

iPhone XS

iPhone model Replacement value
iPhone XS Max  
64 GB € 1,179
256 GB € 1,349
512 GB € 1,579
iPhone XS  
64 GB € 1,059
256 GB € 1,229
512 GB € 1,459

iPhone XR

iPhone model Replacement value
iPhone XR  
64 GB € 729
128 GB € 779
256 GB € 899

iPhone X

iPhone model Replacement value
iPhone X  
64 GB € 1,049
256 GB € 1,219

iPhone 8 / iPhone 8 Plus

iPhone model Replacement value
iPhone 8 Plus  
64 GB € 549
128 GB € 599
256 GB € 839
iPhone 8  
64 GB € 499
128 GB € 549
256 GB € 719

iPhone 7 / iPhone 7 Plus

iPhone model Replacement value
iPhone 7 Plus  
32 GB € 499
128 GB € 549
256 GB € 1,009
iPhone 7  
32 GB € 389
128 GB € 439
256 GB € 869

iPhone 6s / iPhone 6s Plus

iPhone model Replacement value
iPhone 6s Plus  
16 GB € 749
32 GB € 398
64 GB € 829
128 GB € 515
iPhone 6s  
16 GB € 639
32 GB € 348
64 GB € 719
128 GB € 464

iPhone 6 / iPhone 6 Plus

iPhone model Replacement value
iPhone 6 Plus  
16 GB € 669
64 GB € 719
128 GB € 979
iPhone 6  
16 GB € 559
32 GB € 455
64 GB € 609
128 GB € 869

iPhone SE

iPhone model Replacement value
iPhone SE (2nd generation)  
64 GB € 499
128 GB € 549
256 GB € 669
iPhone SE  
16 GB € 499
32 GB € 419
64 GB € 559
128 GB € 529

iPhone 5c / iPhone 5s

iPhone model Replacement value
iPhone 5s  
16 GB € 419
32 GB € 469
64 GB € 899
iPhone 5c  
8 GB € 399
16 GB € 599
32 GB € 699

iPhone 4s

iPhone model Replacement value
iPhone 4s  
8 GB € 399
16 GB € 499
32 GB € 679
64 GB € 789

These prices apply in Ireland. Fees are in euro and include VAT. Your replacement iPhone will be new or equivalent to new. Apple reserves the right to change the replacement value on this web page from time to time.

See other Apple repair fees
Learn more about Apple iPhone service