iPad Express Replacement Service

Replace your iPad quickly with AppleCare+

What is Express Replacement Service?

Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPad before you return your product to us. We'll include packaging to return your damaged or non-working product.

Contact Apple to make an Express Replacement Service request.

Check your service and support coverage

How much does Express Replacement Service cost?

If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. Any fees you might pay will be for the replacement iPad. 

Some issues might be covered under the Apple Limited WarrantyAppleCare+, or consumer law, in which case there’s no fee to replace your product. If your iPad has accidental damage, you’ll pay an AppleCare+ incident fee, as shown below. 

iPad model

AppleCare+ incident fee

All eligible iPad models

€ 49

If you’ve already used both incidents of accidental damage that come with AppleCare+, you’ll pay an out-of-warranty fee for your replacement, as shown on our pricing page. 

See Apple out-of-warranty fees
See Express Replacement Service Terms and Conditions

How do I return my original iPad?

We’ll send your replacement iPad with shipping materials and instructions. Your replacement will have factory settings. Return your original iPad to us within 10 business days of your request to avoid paying the full replacement value.

Before you return your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device will not have your data on it, and you'll need to restore that data from your backup.

Read the Apple privacy policy

What are the charges on my credit card?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if:

  • Your repair is covered under warranty, AppleCare+, or consumer law
  • We receive your original product within 10 business days
  • Your original device does not have severe damage or unauthorized modifications

Replacement value

When we send you a replacement iPad through Express Replacement Service, you need to return your originally purchased iPad to us within 10 business days. After 10 days, we'll charge you the full replacement value. 

If we receive your iPad and find that it was severely damaged in an accident or it's inoperable after unauthorized modifications, you'll pay the full replacement value.

iPad Pro

iPad Pro (12.9 inch, 4th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
128GB € 1,129  € 1,299 
256GB € 1,239  € 1,409 
512GB € 1,459  € 1,629 
1TB € 1,679  € 1,848 
iPad Pro (12.9 inch, 3rd generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB € 1,129 € 1,179
256GB € 1,299 € 1,289
512GB € 1,519 € 1,509
1TB € 1,739 € 1,729
iPad Pro (12.9 inch, 2nd generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB € 919 € 1,079
256GB € 1,089 € 1,249
512GB € 1,309 € 1,469
iPad Pro (12.9 inch) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB € 799
128GB € 889 € 1,039
256GB € 969 € 1,119
iPad Pro (11 inch, 2nd generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
128GB € 909  € 1,079 
256GB € 1,019  € 1,189 
512GB € 1,239  € 1,409 
1TB € 1,459  € 1,629 
iPad Pro (11 inch) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB € 799 € 969
256GB € 909 € 1,079
512GB € 1,129 € 1,299
1TB € 1,349 € 1,519
iPad Pro (10.5 inch) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB € 649 € 789
256GB € 819 € 959
512GB € 1,039 € 1,179
iPad Pro (9.7 inch) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB € 629 € 779
128GB € 719 € 869
256GB € 799 € 949

iPad mini

iPad mini 5 Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB € 469 € 609
256GB € 639 € 779
iPad mini 4 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB € 409 € 529
32GB € 439 € 559
64GB € 489 € 609
128GB € 439 € 579
iPad mini 3 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB € 379 € 479
64GB € 429 € 549
128GB € 529 € 649
iPad mini 2 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB € 299 € 419
32GB € 309 € 429
64GB € 409 € 529
128GB € 509 € 629
iPad mini Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB € 249 € 369
32GB € 399 € 519
64GB € 489 € 609

iPad Air

iPad Air 3 Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB € 579 € 719
256GB € 749 € 889
iPad Air 2 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB € 419 € 539
32GB € 449 € 569
64GB € 499 € 619
128GB € 559 € 679
iPad Air Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB € 399 € 529
32GB € 449 € 579
64GB € 509 € 629
128GB € 609 € 729

iPad

iPad (7th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB € 399 € 539
128GB € 499 € 639
iPad (6th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB € 369 € 499
128GB € 459 € 589
iPad (5th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB € 350 € 480
128GB € 440 € 570
iPad (4th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB € 379 € 479
32GB € 519 € 639
64GB € 609 € 729
128GB € 699 € 819
iPad 2 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB € 349 € 469
32GB € 479 € 599
64GB € 579 € 699

Fees are in euro and include VAT. Your replacement iPad will be new or equivalent to new. Apple reserves the right to change the replacement value on this web page from time to time.

See Express Replacement Service Terms and Conditions